Level 5 – Warehouse Management

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The Level 5 qualification in Warehousing Operations is intended for students with a significant level of experience working in a management role within the supply chain sector and looking to progress to a senior management position. The course allows students to develop knowledge specific to the warehousing sector in order to support career development and operational efficiency.

*Through completion of the IoSCM Level 5 – Warehouse Management you will receive certification from IoSCM and also a regulated qualification, Level 5 in Supply Chain and Operations, via our partnership with SFEDI Awards as the Ofqual regulated Awarding Organisation.

Course Delivery

By enrolling with IoSCM, you’ll gain access to a customised learning platform in which you can take mock tests, utilise a huge library of resources and interact with other students across the globe. As well as unlimited first-class materials, there is self-assessments available online show the results immediately to give you direction on what you’re doing well and what you might need to take another look at.

You can take and retake the practise self-tests as many times as you like. By doing this, we’re increasing your confidence in your ability to succeed and therefore, also ensuring you pass the first time.

Because IoSCM qualifications can be studied entirely online, you can study in your own time and in the comfort of your own home. You can revisit materials and resources as often as required, simply log in to your personal learning platform.

We do, however, offer free monthly face to face or online workshops for you to attend if necessary. We understand that every individual is different, so we encourage you to learn at your own pace and in a way that suits you.

Course Requirements

  • For the Award complete 1 elective unit
  • For the Certificate complete 1 elective and any 2 other units
  • For the Diploma complete 1 elective unit and any other 3 units
  • For the Advanced Diploma, complete 1 elective unit and 6 optional units

Core Units

  • Warehouse policies: Benefits of warehousing, Types of warehouses, Warehouse policies and procedures, Warehouse exit strategy – in house, Warehouse exit strategy – outsourcing
  • Requirements: Warehouse activity, Storage system design, Warehouse layout, Product layout, Material flows, Resource planning, Material handling, Warehouse personnel
  • Inventory strategy: Integrated supply chain, Supply chain management, Supply chain measurement, Performance evaluation, Quality management, Supply chain performance measures, Supply chain strategy, Product life cycle, Service levels, Transportation, Inventory and planning control
  • Legislation: Health and safety legislation, Prevention, Risk assessment, Manual Handling Regulations, Licencing and permits, Training, Insurance
  • Technology advances: Warehouse Management System, Materials Requirement Planning, Manufacturing Resource Planning, Information Communications Technology, Automated Storage and Retrieval Systems, Conveyor systems, Barcode technology, Radio Frequency Identification Technology, Electronic Data Interchange (EDI), Electronic Point of Sale (EPOS), Key performance indicators, Inventory reduction
  • Financial systems: Budgeting, Performance measurement, Warehouse costs, Activity based costing (ABC), Payback period, Rate of return, Performance indicators, Balanced scorecard
  • Operations management: Inputs and outputs, Volume, variety, variation and visibility, Managing operations and operations functions, Performance objectives, Planning and control, Macroeconomic factors, Implementation of business strategy, Judging performance against competitors, The operation’s contribution
  • Operations processing: Operations management four generic processes, Process mapping, Materials requirement planning (MRP), Supply and demand, Supply network, Outsourcing, Process technologies
  • Relationship between operations management and strategic planning: Strategic decisions, The balanced scorecard, Operations strategy, Quality, Speed, Dependability, Flexibility & Cost, Performance measurement systems
  • Operations improvement techniques: Cost leadership strategy, Focus strategy, Value chain, Performance measurements, Performance standards, Benchmarking, Lean manufacturing, Agile manufacturing, Total quality management, PESTLE analysis, Business excellence models
  • Organisational challenges: Globalisation, Social responsibility, Environmental responsibility, Technology
  • Purpose of inventory management: Inventory, Inventory management, Competitive advantage
  • Fixed period & fixed quantity models: Plan inventory requirements, Forecasting, Qualitative & quantitative techniques, Fixed order or continuous review system, Order quantity models, Economic Ordering Quantity
  • Effect of inventory management on supply chain: A-B-C approach, Economic Ordering Quantity model, Fixed order or continuous review system, Quantity discount model, Continuous inventory systems, Periodic inventory systems, Quantitative and qualitative forecasting
  • Modern inventory systems: Inventory control systems, Contemporary logistics strategies, Performance indicators, Increase operational efficiency, Increase customer service satisfaction
  • Minimising stock level: Inventory allocation, Material requirements planning, Distribution requirements planning, Single period / multi-period inventory systems

Optional Units

  • Effective management and control: Supply chain management, Supply chain risks and strengths, Strategic factors, Provide competitive advantage, Operations management
  • Physical and information flows: Product and information flows, Supply chain objectives, Supply chain integration and harmonisation
  • Why supply chain may not function correctly:  Barriers and risk, Forecast methods, Supply chain drivers, Strategic fit, Benchmarking
  • Strategic and operational planning: Supply chain planning decisions, Operations strategy, Supply chain improvement models, ISO 9000, Agility, The seven wastes
  • Impact of technology: Technological advances in supply chain, Data processing systems, Improvements towards agility, Information systems infrastructure, Communication
  • Principles and Practices in relation to the Movement of Goods: Definition of the movement of goods, What is Logistics, Modes of Transport used to move goods (Air, Road, Rail, Sea)
  • The characteristics of goods and the impact on their handling: Types and characteristics of Goods, Handling of different types of goods, Safety and Security measures relating to the different types of goods, Unitisation of goods
  • The considerations that influence the flow of goods: Supply and Demand, Variations in Demand for goods, Load planning, Resource planning, Modal planning and Scheduling, The use of Third Party Logistics (3PL)
  • Costing Information: Costing information from various sources; Purpose and Structure of financial reporting systems; External environment related costs; Income and Expenditure within different business departments; Cost, Profit and Investment Centres; Material, Labour and Expenses; Fixed, Variable, Semi-variable and Stepped costs ; Income and Expenditure Reconciliation; Inter-departmental Transactions
  • Standard Costing and Performance: Standard Costing Inputs and Outputs; Standard, Marginal and Absorption costing; Calculating Variances; Comparing Costs
  • Techniques used to measure performance and manage costs: How to monitor financial performance; Key Business Indicators; Calculate performance indicators; Cost Management Techniques; Capital Investment projects
  • Estimation techniques: Analyse and Compare trends; Interpret results; Financial Reports; Exception Reports; Performance Reports
  • Nature and purpose of transport planning: Demand for goods movement, Demand for travel, Types of transport, Journey planning and modal choices, Access and mobility requirements
  • Land use: Land density, Transport infrastructure, Brown field developments
  • Sustainability: Planning strategy and process, Environmental issues in transport provision, Sustainability, The role of central Government, Four stage transport plan
  • Transport demand: Demand for movement, Demand for travel, Demand drivers, Warehousing, Hazardous goods, Forecasting demand, Future of transport planning
  • Movement of freight: Freight operations, Environmentally sustainable transport, Conventional and emerging issues in transport
  • The concept of quality management: What is Quality, The concept of Quality Management in a business, The importance of quality within an organisation, The theories of Quality Management, Quality Management Tools and Techniques
  • Embedding quality management: Teamwork in Quality Management, Training and development in Quality Management, Embedding quality management into the culture of an organisation, Promoting continuous quality improvement within an organisation’s culture
  • Systems that support quality management: Monitoring Quality Management, Controlling Quality Management, Evaluate quality standards that support Quality Management
  • Key roles of management: Purchasing management, Purchasing cycle, Market analysis, Porters Five Forces, Stakeholder analysis
  • Impact of legislation: Breach of contract, Consumer law
  • Working relationships with suppliers: Supplier risk management, Supplier appraisal, Risks and barriers in supplier relationships, Supplier Relationship Spectrum
  • Effective negotiating skills: Tools and techniques for effective negotiating, Supplier management
  • Production planning: Sales and operations planning; Demand management programme; Master production schedule; Materials requirement planning; Production control; Settlement; Materials management; Profitability and productivity; Production in the supply chain; Customer service
  • Production planning, sales planning and forecasting: Budgeting methods; Predicting demand; Demand management
  • Master Scheduling terminology: Master production schedule; Capacity planning; Materials requirement planning; Rough cut capacity planning; Production control
  • Development of manufacturing and control systems: Planning principles; Production planning systems
  • Improve planning performance: Benchmarking; Quality; Total quality management; Planning performance objectives; Production planning and control; Performance measures; Lean manufacturing
  • Shipping and international trade: Ships and the shipping system, Tramp & liner service markets, International trade patterns, International maritime passages
  • Business strategy in shipping: Corporate strategy for shipping, Financial strategy for shipping, Costs, Bargaining power of buyers and suppliers, International shipping law, Regulation and finance, Maritime laws
  • Port operations management: Terminals, Physical flows in a port, Product and information flow, Terminal performance indicators, Productivity, utilisation and service measures
  • Agile ports: Characteristics of an agile port, Lean logistics
  • Port development: Containerisation, concentration, collaboration and competition, Emerging trends
  • Logistics services: Military Logistics, Procurement Logistics, Distribution Logistics, Aftersales Logistics, Disposal Logistics, Reverse Logistics, Green Logistics, Global Logistics, RAM Logistics, Asset Control, POS Material Logistics, Emergency Logistics
  • Aim of logistics: Inbound Logistics, Operations, Outbound Logistics, Marketing & Sales, Service, Comprehensive Organising, Human Resource Management, Strategic Alliance, Financial Performance, Target Optimisation of Service Levels, Manage the details, Leverage logistics volumes, Measure and react to performance, Storage, Warehousing and Materials, Unit Load, Packaging & Handling Systems, Inventory, Forecasting
  • Transport: Rail, Sea, Road, Air
  • Policies and influence: The Health and Safety at Work Act 1974, isk Assessments – The 5 Steps, Equal Opportunities Act 2010, Confidentiality Agreements, Data Protection Act 1988, Environmental Policy, Workplace Security, Insurance, Pestel
  • Organisational requirements: Inbound Logistic Capabilities, Continuous Flow, World Class Suppliers, Tracking of Shipments, Transportation Networks, Inventory Management, Automated Materials Handling (AMH), Outbound Logistic Capabilities, Customer Driven, Regional Distribution Centres, Value Added Services, Shipment Tracking, Outbound Logistic Capabilities, Customer Driven
  • Tools: SWOT Analysis, Key Performance Indicators, Pareto Chart, Scatter Diagram, Stratification, The Shewhart Cycle, Risk Assessment & Management, Failure Mode and Effects Analysis

Job title & Salaries

Operations Manager£27,000 – £44,000
Materials Manager£29,000 – £42,000
Business Operations Manager£30,000 – £46,000
Facilities Manager£26,000 – £39,000
General Operations Manager£19,678 – £64,436
Logistics and Stores Manager£40,000 – £45,000
Warehouse Manager£32,000 – £36,000
Factory Manager£23,264 – £57,679

*Salaries are based on national averages and may vary depending on location

Business Improvements

  • By understanding re-order levels, Inventory can be optimised and thereby avoiding stock outs
  • Increase Inventory turnover rates and turn inventory into revenue
  • By measuring Quality, Cost and Delivery, a business will ensure that resources are not wasted. This can lead to increase in quality, redcue costs and higher priced products
  • Understanding how to reduce scrap levels will help minimise waste, increase production, increase quality and thereby, increase profitability
  • Product quality is essential to a business; the better the quality, the less chance there is of products being returned by the customer. Guarantee Customer Satisfaction!

“I have been in the Oil & Gas Industry for the last 25 years and have had no formal qualifications so I considered it important to develop my skill set to enhance my career options.

Based in the UAE I have a very busy job in Sales & Marketing with travel in the Middle East, Asia & Africa and with a family, it can be difficult to make time for any studying. The IoSCM course gives me the option to study anytime or location and also the chance to study at my own pace. I am currently working my way through the first part of my course but have found all the info online very informative and all my questions/problems have been answered very promptly.

I would recommend the IoSCM courses to anyone who has a busy lifestyle and wants to have a good industry recognised qualification at the end of the course.”

Scott Macpherson

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