Level 3 Supply Chain & Operations Courses | Certificates & Diplomas
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Level 3 – Supply Chain and Operations

  • Unrivalled support from the first phone call
  • Choose how you study, pass units and gain your accredited qualification
  • First class course materials designed by industry experts

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The Level 3 supply chain management qualification is designed for students who aim to move into a supervisory management role within the supply chain management field. The supply chain course allows students to develop management skills as well as develop knowledge in specific areas of a supply chain to support career development for professionals and efficiency in operations for organisations.

Course Introduction

Guarantee success in your industry with IoSCM. We offer every learner much more than just a qualification: we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.

The responsibilities of supply chain professionals vary from business to business. IoSCM’s qualifications enable learners to develop skills in the relevant subjects through bespoke distance learning courses. You can custom build the IoSCM Level 3 Introduction to Supply Chain Management to meet your current job specification, the objective of your employer and your career ambitions. 

The IoSCM team has consulted with a large range of organisations from all sectors of the supply chain to ensure the level 3 qualification addresses the skills and knowledge expectations of intermediate level roles in a wide range of businesses.

Key Learning Objectives at Level 3 Include:

  • Gaining in-depth insight into new topics or enhancing existing knowledge
  • The ability to transfer learning to real-life job roles
  • Understanding the importance of tasks and responsibilities in line with business objectives

When you have completed your course, you will gain an internationally recognised qualification in Supply Chain from the Institute of Supply Chain Management and SFEDI Awards, an Ofqual regulated awarding organisation which is well recognised across the industry.

The IoSCM Level 3 Introduction to Supply Chain Management is of the same level as an A-Level, NVQ or BTEC Level 3 but studied in your own time, at your own pace and in the comfort of your own home.

Level 3 is recognised and highly sought after by employers and businesses. It gives you realistic, industry-specific knowledge and skills that are entirely tailored to you and the sector, giving you the best chance of gaining employment in the supply chain sector.

You can study around your current commitments and still save time and money in comparison to a full-time or classroom-based course. If you’d like to find out how an IoSCM Level 3 qualification could be more beneficial to your career, give our expert course advisors a call today on 0800 1422 522.

When you study with IoSCM, you can register for a TOTUM NUS Extra card and receive exclusive discounts from household names designed to keep you ahead of the game in both your personal and professional life. To view the full range of discounts, please click here.

TOM NUS Extra Card for Student Discounts

Ofqual is the government organisation that regulates qualifications and the organisations that offer them, maintaining standards and therefore confidence in education across England.

When you choose to study with IoSCM, you can rest assured that every qualification is Ofqual regulated, guaranteeing high quality and a worthy investment for individuals and employers alike.

The NOS framework specifies the UK standards of performance that people are expected to achieve in their work, and the knowledge and skills they need to perform effectively. These standards are approved by UK government regulators.

Essentially, meeting the NOS framework means that with the IoSCM Level 3 Supply Chain course, you will learn exactly what is required in order to be successful in your job role. This will help you to become a valuable asset within your role, giving you the kinds of skills you couldn’t gain from a more academically-focused course.

Course Information

Want to know more about the Level 3 qualifications? Take a look at the useful information below or alternatively, you can give our course advisory team a call on 0800 1422 522. They will be more than happy to assist you with any queries you may have, as well as help you find the right course for your needs. You can also speak with us on live chat or via email at info@ioscm.com

Is This Qualification Suitable for Me?

Level 3 is for learners who already have experience in the supply chain industry and are looking to develop their knowledge further. This is also suitable for those looking to progress into a first-line management level role or those who are already working in this position and are looking to enhance their skills.

We provide learners with the opportunity to develop their skills through a bespoke distance learning format, with support from industry experts every step of the way. You can custom build your course to suit your current experience level, career ambitions and employer’s objectives.

As well as being able to tailor the course by unit selection, there are also nine different methods to consider when it comes to your assessments, so you can complete your course in a way that suits your individual learning preferences.


When studying with IoSCM, you will have access to the online learning platform and learning resource centre. The IoSCM learning platform provides you with all your course content, unit information and the option to interact with other learners studying the same course as you. The learning resource centre includes a huge library of resources for you to utilise which will support you throughout your learning.

All courses are studied through online and supported distance learning, so you can work through your course online at your own pace and utilise the support from the support and education teams as and when required.

When you enrol onto a course you will be assigned a learning support advisor. They will be your dedicated point of contact and will handle all queries while you study. You will also be assigned your own industry expert tutor for every unit you study, who will be on hand to provide you with guidance and feedback throughout your learning journey.

To apply for this course, give our course advisory team a call today on 0800 1422 522 or email info@ioscm.com. They’ll be happy to provide you with a step-by-step guide on the enrolment and payment process. To fund your qualification, you can organise payment in full or utilise one of our interest-free payment plan options. We also accept business-funded payments for employers seeking to fund their employees’ development. Contact us now and we can assess the best payment method for you during a free consultation call.


The flexibility of our unit selection means you can customise your qualification so it is entirely tailored to you. You can choose the units that will benefit your current role or that will give you the skills required to take your career to the next level.

Award, Certificate, Diploma or Extended Diploma?

Our qualifications are available in four sizes, depending on how many units you choose to study. The qualification you choose will come with a generous package of unlimited support for the duration of your study time.

  • Award: Depending on the credit value of the units you select to study, the Award consists of one to two individual units and is the shortest qualification available.
  • Certificate: Select three to four units of study* from the extensive list of topics available. The Certificate is a great course to gain solid knowledge in a number of subjects.
  • Diploma: More in-depth and comprehensive, the Diploma usually consists of four to six units of study* selected to match each learner’s individual requirements.
  • Extended Diploma: The largest qualification option available, the Extended Diploma enables learners to select between six to nine units of study* to enhance their industry knowledge across various topics and subjects.

*Each unit of study has an allocated credit value. To find out more about the requirements for each qualification or discuss the range of units available, download the brochure or speak with an expert course advisor.

Accredited qualifications in the UK are based on units, each of which has a credit value.

The unit credit value (UCV) gives learners an indication of how long the unit will take to complete. For example, 1 credit value usually represents around 10 hours of learning. The more units you study, the more credits you’ll accumulate.

Each qualification has a minimum and maximum credit value allowance. Selecting the correct number of units to achieve the threshold for your chosen qualification is important. Our course advisors can help you decide which course and associated units will help you achieve your development aims.

The value of each unit does not demonstrate complexity, the level of qualification dictates this. For example, Level 2 is comparable to a GCSE qualification, and Level 7 is of the same level as a Master’s degree.

Listed below are the units available within the Level 2 qualification. For further details please download the IoSCM course brochure or speak with our team today

List of Units – Click each unit for further information

This unit will cover the concept of supply chain management and its importance in meeting organisational goals, with effective utilisation of resources and effective management of the three kinds of flows within a supply chain.

The unit also explores:

  • Risk factors that affect a Supply Chain
  • The concept of Lean Operations
  • The links within a Supply Chain

12 Unit Credit Values

Modern production and manufacturing incorporate tools, techniques, and methods into their processes to optimise production to achieve maximum efficiency.

The indicative content of this unit also includes;

  • Production Processes – batch and flow production
  • Demand management – moving average, exponential smoothing, linear trend line, executive judgement.
  • Planning techniques – Materials Requirements Planning (MRP), Just in Time (JIT), Kanban and Review Systems – lead times, buffer stocks,
  • Technology – Total Quality Management (TQM), Automated Stock Control, Management
  • Information Systems (MIS), World Class Manufacturing, Total Productive Maintenance (TPM)
  • Monitoring production – inputs, outputs, waste and rejects, Overall Equipment Effectiveness (OEE)

12 Unit Credit Values

The unit will investigate the strategies, objectives, and methods for delivering products and services to an organisation and explores:

  • the role of Procurement in the Value Chain
  • the links between Purchasing and Business Strategy
  • different procurement sectors

12 Unit Credit Values

The Introduction to Logistics Management core unit provides learners with an explanation of the various strategies to effectively control and monitor the vital functions of logistics, including further policies and the international and external factors that influence logistics activities. The unit considers the essential requirements for developing, monitoring and controlling logistics protocols to support the efficient and effective delivery of goods and services to customers. Indicative content includes:

  • The key factors influencing logistics such as decisions, processes and capabilities
  • Factors that influence logistics activities
  • How technology supports logistics operations
  • Requirements for the development, monitoring and control of logistics protocols

12 Unit Credit Values

This unit will investigate the key procurement concepts that ensure a business is leveraging its purchasing ability to ensure that goods and services required by the organisation are sourced in a way that generates the most significant value to that organisation and explores:

  • how procurement interacts with external organisations to best understand the needs of the business
  • how procurement supports a business’s objectives
  • national legislation relevant to procurement
  • the components of the purchasing cycle

8 Unit Credit Values

The unit will cover:

  • the role of purchasing and procurement within an organisation
  • the stages of sourcing and procurement
  • Contracts and Service Level Agreements (SLA)

12 Unit Credit Values

This unit will investigate the principles of Warehouses Operations Management and explore:

  • the purpose of a warehouse, different warehouse types and departments within a typical warehouse operation
  • the use of Manual Handling Equipment and storage equipment in a warehouse
    the H&S requirements within a warehouse, including the safe use of equipment
  • Warehouse operation principles including goods-in, goods verification, picking and despatch processes
  • Warehouse financial budgeting and identification of resource requirements
  • The importance of correctly placing goods within a warehouse and the factors influencing the decision to site a warehouse facility

10 Unit Credit Values

This unit introduces learners to the principles of Shipping and Port Operations and will also explore the following:

  • Berthing and unberthing operations of merchant vessels, cargo stowage space calculation, hazardous cargo, and acceleration forces on ships
  • Marine legislation application, including dangerous goods classification, environmental legislation, and IMO conventions
  • A ship’s equipment, including decking and cargo securing equipment
  • Key terms concerning shipboard geography, nautical and cargo terminology

8 Unit Credit Values

The unit will investigate the role that transport plays in the overall supply chain process, detailing the different modes of transportation and looking towards what new modes of transportation are already being developed. The unit also covers the following:

  • transportation modes in the supply chain
  • planning, legislation, and regulations influence transportation network design
  • types and uses of Transport equipment
  • factors that influence Transportation Operations

10 Unit Credit Values

This unit will explore Production Planning and Control Management within a manufacturing environment and will also cover the following:

  • how Production Planning supports business strategy
  • a range of processes that support Production Planning
  • the relationship between Sales & Operations Planning (S&OP) and Production Planning tools
  • how Quality Techniques align with Production Planning

10 Unit Credit Values

This unit will discover why Marketing plays such a crucial role in business and how marketing is employed throughout the entire lifecycle of products, from concept to development, market introduction, expansion, decline, and withdrawal. Learners will also be introduced to the following:

  • The idea of market segmentation and how consumers are targeted based on gender, age, income level, marital status, and geographic location, to name but a few Understand the methods used to communicate marketing strategies and analyse consumer behaviour.
  • The different techniques for conducting market research and how that data is gathered and analysed – and that analysis then forms the basis for input into the overall marketing strategy

10 Unit Credit Values

This unit will focus on the importance of inventory management, including the different
types of inventory and the financial implication based on inventory policy. The unit will
also cover the following:

  • inventory process management
  • stock control and the techniques used to plan stock levels
  • the economic impact of inventory management
  • a range of modern inventory systems

8 Unit Credit Values

The unit will cover the following:

  • International trade and freight strategies
  • International freight planning
  • Operations processes for international trade and freight
  • Monitoring and implementation of different financial processes

12 Unit Credit Values

The unit will cover:

  • theoretical models associated with teams, team development, and team improvement strategies
  • how to prepare and lead a team-building activity
  • how to identify and address barriers to improve a team’s performance
  • how to support effective communication methods

10 Unit Credit Values

The Introduction to MRP/ERP Systems Management unit will also cover the following:

  • Application of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems within an organisation
  • Inputs to Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems.
  • The impact of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems on an organisation
  • Monitoring and controlling of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems

10 Unit Credit Values

The unit explores the challenges manufacturing faces due to its environmental impact (resource consumption or the processes that cause damage) and covers the following:

  • Fundamental theories on Global Warming and Ozone Depletion, the relationship between manufacturing processes, and the consequent negative impact on the environment
  • How businesses are working to limit, offset, or mitigate these impacts and how these efforts are being communicated to their internal and external stakeholders
  • The measures introduced to reverse these effects and the government policies designed to ensure that the manufacturing industry prioritises this effort.
  • The tools, including international standards, used by the industry to ensure robust adherence, accountability and sustainable improvement in processes are achieved

10 Unit Credit Values

The Introduction to Lean Management unit and its importance in meeting the primary goals of a organisation is at its core. The unit also covers:

  • the concept of Lean Manufacturing
  • the development and monitoring of Lean Manufacturing
  • factors that influence Lean operations

10 Unit Credit Values

The Introduction to Customer Service Management unit explores:

  • the importance of internal and external customers and exceptional customer service specific customer interactions in terms of ‘Moment of Truth and the significance this plays in customer loyalty
  • the concept of customer satisfaction and the importance of this approach
  • the need to have robust policies and procedures to deal with customer complaints

12 Unit Credit Values

The unit will examine Key Business Management functions and their importance in meeting the goals of an organisation and covers the following:

  • business structures and functions
  • legislation requirements within a business
  • strategic business planning and communication
  • the role of Human Resources in business
  • how marketing is applied in business

8 Unit Credit Values

The Introduction to Basic Finance Costing unit will cover the following:

  • the role of costing systems within an organisation
  • recording and analysis of cost information
  • apportioning costs according to organisation requirements
  • budget variances
  • cost information and how it facilitates decision-making

5 Unit Credit Values

The unit highlights the importance of effective communication and the specific relevance of this within a buyer/supplier relationship. The unit will also explore:

  • how different relationships need to be maintained
  • how various economic factors will define effectiveness, and the metrics used to measure supplier performance
  • the relationship between purchasing and supply

10 Unit Credit Values

Learners will discover the importance of utilising business improvement techniques as a continuous process within an organisation. The unit also explores:

  • Business Improvement Techniques
  • how a business manages improvement activities
  • requirements of project planning
  • the importance of effective stakeholder communication

12 Unit Credit Values

This unit will allow the learner to gain an understanding of the foundations and principles of Leadership. Indicative content will cover:

  • Attributes and skills of a leader
  • Challenges that Team leaders face in their role
  • Leadership styles and how they can be used to achieve success
  • Motivating a team and theories of motivation

Jobs and Progression

With the achievement of each level, you will expand your earning potential and evolve your career. The job titles become more prestigious and the salary grows as you continue your professional development.

With an IoSCM Level 3 Supply Chain qualification, you can expect to move into roles such as:

  • WAREHOUSE SUPERVISOR: £23,000 – £30,500
  • ASSISTANT BUYER: £23,000 – £32,000
  • FREIGHT FORWARDER: £25,000 – £33,000
  • TRANSPORT SUPERVISOR: £25,500 – £33,000
  • LOGISTICS TEAM LEADER: £25,500 – £36,500
  • PRODUCTION PLANNER: £26,000 – £35,500
  • DISTRIBUTION SUPERVISOR: £26,500 – £33,500
  • SUPPLY PLANNER: £26,500 – £38,000
  • PRODUCTION TEAM LEADER: £27,500 – £35,000
  • SUPPLY CHAIN SUPERVISOR: £27,500 – £40,000
  • SUPPLY CHAIN ANALYST: £27,500 – £47,500

Speak to us today about your career progression by calling 0800 1422 522.

*Salaries are based on national averages and may vary depending on location.

Our expertise

IoSCM Education Team 

We have some of the best tutors in the industry as members of the IoSCM education team. When you have enrolled onto an IoSCM course you’ll receive unlimited one-to-one support, guidance and feedback from your assigned tutor.

Communication can be organised through a phone call, email, text, video call or through the chat system on the online learning platform.

Because we have tutors specialising in every sector of the supply chain industry, we have a strong understanding of the requirements to succeed and progress within every field.

IoSCM Learning Support Team 

In addition to the tutor team, you will be assigned a learning support advisor who will ensure your learning journey goes to plan. They will introduce you to your course, help you navigate the learning platform and have frequent catch ups with you throughout your studies to make sure you’re on track.

Dedicated Business Support

If you’re an employer looking into training courses for employees, you will also have a dedicated business contact who can help you with finding the best training options based on your business requirements. Your business contact will also provide access to your employees’ course progression updates.

Our Client Base

Don’t just take our word for it; we’re trusted by thousands of businesses who have employees studying our distance learning courses, in 101 countries across the globe. From entry-level personnel to senior managers, we’re securing the future of the logistics and transport industry by delivering fully accredited UK qualifications.


Business Enquiry

Are you looking for training for your employees? Contact our Business Development team to discuss how IoSCM can create the perfect training package for you.

Our Business Development team are highly knowledgeable in the Supply Chain industry, with years of experience and proven success in guiding and advising organisations worldwide towards the best suited training for their requirements. Our team work with you, establishing an understanding of the current skills and knowledge of each team member along with the organisations development needs, to recommend a tailored supported training package for you and your team.

Benefits to Business

  • Dedicated, tailored business support
  • Assistance every step of the way
  • Learner Updates created for your business
  • Access to external support and resources in collaboration with IoSCM
  • One to one support for each and every member of your team
  • Group Learning available

Bespoke training available – take advantage of the full flexibility of IoSCM.

Corporate Membership

Created to support companies and organisations of all sizes, IoSCM Corporate Membership will advanced the capabilities of your business. With various grading of Corporate Membership available, you can access the professional resources, benefits and industry expert support suited to your business. Click here to find out more.

Submit your Business Enquiry

“I chose level 3 Diploma to increase my knowledge in this field and to progress my career. I felt the course best suited my needs; the flexibility allowed me to tailor the course to exactly the areas I’m interested in and I can fit it around my full-time job.

I find the course material very relevant and applicable to the real business world which is important. The assignments guide you into summarising the research in your own words. Feedback on assignments is quick and the course overview helps you keep track of your progress.

Based on my experience I would definitely recommend the course to others; my knowledge and skills are expanding as my course progresses. I am already able to apply a lot of what I’ve learnt to my role as Stock Controller at Choice Shops. The optional units have allowed me to select the areas with Supply Chain Management in which I see my career developing.”

Penny Sayce, Stock Controller

Do you want more information?    Download Our Course Brochure