Tel: 0800 1422 522

Level 3 – Management and Business

  • Unrivalled support from the first phone call.
  • Choose how you study, pass units and gain your accredited qualification.
  • First class course materials designed by industry experts.

The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 3 qualification means whether you have previously studied a lower level qualification or have experience working as a team leader, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

A general manager talking to his team who are two workers wearing high-visibility vests

Course Introduction

Guarantee success in your industry with IoSCM. We offer every student much more than just a qualification; we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.

As with most supply chain sectors, the roles and responsibilities of those in a Management, Leadership and Business position can be varied. IoSCM’s Management Academy enables those in industry to develop their skills through bespoke distance learning courses.

You can custom build the IoSCM Level 3 management qualification in order to meet your career ambitions, current job specification or objective of your employer.

This qualification is industry recognised across the globe. The IoSCM level 3 management course was designed and developed by industry experts to provide first class study materials that meet National Occupational Standards (NOS). It also guarantees that we’re the best qualifications on the market.

The NOS framework specifies the UK standards of performance that people are expected to achieve in their work, and the knowledge and skills they need to perform effectively which are approved by UK government regulators.

Essentially, meeting the NOS framework means that with IoSCM you will learn exactly what is required in order to be successful in your job role and become a more valued asset than someone completing a more academic based programme.

WHAT WILL I RECEIVE?

Through completion of this IoSCM Level 3 qualification, you’ll receive an internationally recognised certification from IoSCM in Management.

As well as this, you’ll be awarded an industry recognised qualification, Level 3 in Supply Chain and Operations from SFEDI Awards, who are the Ofqual regulated Awarding Organisation.

Ofqual is the government organisation that regulates qualifications and the organisations which offer them, maintaining standards and therefore confidence in education across England.

Because we’re Ofqual regulated you can be assured that every single qualification we produce is of high-quality, valid and fit for purpose.

WHAT IS THIS QUALIFICATION EQUIVALENT TO?

The IoSCM Level 3 in Manaegement is of the same level as an A-Level or NVQ Level 3 but studied in your own time, at your own pace and in the comfort of your own home.

The Level 3 is recognised and much sought after by employers and businesses. It gives you realistic, industry-specific knowledge and skills that is entirely tailored to you and the sector, giving you the best chance of gaining employment in the manufacturing sector.

You can study around your current commitments and still save time and money in comparison to a full time or classroom based course. If you’d like to find out how an IoSCM Level 3 qualification in Management can be significantly more beneficial to your career, give our expert Course Advisors a call today on 0800 1422 522.

Course Information

If you have any questions regarding this course, you’ll probably find the answer here. Alternatively, you can give our expert team of Course Advisors a call on 0800 1422 522.

The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 3  qualification means whether you have previously studied a lower level qualification or have experience working as a team
leader, it is the right management course for you.

Regardless of your ability, current level of education or the way you prefer to learn, we can custom-build a qualification to suit you.

We have a range of study methods available including NVQ style assessment, traditional academic routes and distance learning courses to ensure you’re study in the way that give you the best possible to chance to pass.

  • Do you currently work in the manufacturing industry? Ask us about our Work Based route.
  • Do you have previous experience of working in the industry? Ask us about our Experience route.
  • Do you have an academic background? Ask us about our Research and Reference route.
  • Are you completely new to the industry? Ask us about our Online Study route.

For further information on how our study methods can help you pass first time, it’s a good idea to speak to our team of highly-trained Course Advisors.

They can explain each method clearly and simply, helping you identify which study route would be best suited to you.

Call us now for a free, no obligation, consultation on 0800 1422 522.

Designed for students who would like to develop key skills and knowledge required to move into a supervisory management or team leader role and improve operational efficiency.

You’ll cover the need and application of business improvement, how to apply Lean in an organisation as well as various other ways to improve a business and create a successful working environment.

Take a look at our full unit list here.

WITH IoSCM’S EASY TO USE, ACCESSIBLE ONLINE PLATFORM

You’ll gain access to a customised learning platform in which you can take mock tests, utilise a huge library of resources and interact with other students across the globe.

As well as unlimited first class materials, there are self-assessments available online show the results immediately to give you direction on what you’re doing well and what you might need to take another look at.

You can take and retake the practise self-tests as many times as you like. By doing this, we’re  increasing your confidence in your ability to succeed and therefore, also ensuring you pass first time.

AND MULTIPLE, FLEXIBLE STUDY METHODS

Because IoSCM qualifications can be studied entirely online, you can study in your own time and in the comfort of your own home.

You can revisit materials and resources as often as required, simply log in to your personal learning platform. We do however, offer free monthly face to face or online workshops for you to attend if necessary.

We understand that every individual is different, so we encourage you to learn at your own pace and in a way that suits you.

As well as the extensive support available on our online learning platforms from your peers and other students, upon enrolment you’ll be assigned a Student Support Liaison. Your dedicated point of contact will handle all enquiries or issues throughout your studies and acting as your personal mentor.

You’ll also have unlimited support, guidance and feedback from our team of industry expert tutors, who you can read more about here. 

Units

You will gain skills in specific areas of leadership and management depending on the units you choose to study.

The flexibility of our unit selection means you can customise your qualification so it is entirely tailored to you. Choose units that will benefit your current role or those that will give you the skills required to take your career to the next level.

Our qualifications are available as three different sizes, depending on how many units you choose and therefore, how long it will spend studying.

  • Award: Consists of one core unit and  is the shortest available qualification.
  • Certificate: Complete one core unit and two additional optional units, providing you with solid knowledge.
  • Diploma: More in-depth and comprehensive, you’ll study one core unit and also choose three optional units.

CORE UNITS

  • The need and application of business improvement: Introduction to Business Improvement, The need for improvement, Business Improvement Techniques, How to apply Business Improvement Techniques, Lean, How to apply Lean in a Business
  • Improvement Activities: Improvement Activities, Terms of Reference, Roles and Responsibilities, Skill and Knowledge Gaps
  • Improvement Activities Resources: Resource Requirements, Timescales, Impact on organisational performance, Performance measures in Improvement activities
  • Communication: Communicating the Improvement activity, Promoting business improvement activity results within the business, Promoting business improvement activity results to stakeholders
  • Range of Business: Types and Purpose of Business, Trader/Sole Proprietorship, Partnership, Corporation, Not for profit Company, Structure of Management
  • Business Functions and Departments: Research and Development, Production, Service Delivery, Business Finance, Human Resource, Sales, Public Relations, Information Tech Support, Quality Support, Logistics, Purchasing, Brand management, Advertising, Customer Service, Organisational charts, Organisational Roles and Responsibilities, Business Planning
  • Quality Management Systems: Quality Assurance, Performance management, SWOT Analysis
  • Communication: Business communication, Communication flows between functions, Techniques of Communication, Corporate communication, Electronic and Non-electronic Communication Methods
  • Legislation: Employment Law, Consumer Protection Law, Competition Law
  • Health and safety: Risk Assessments, Risk Assessment Recording, Risk Assessment Methodology and Methods
  • Marketing: Marketing Mix, Marketing Segmentation, Analytical Methods, Advertising Methods, Networking, Applying the Marketing Mix

OPTIONAL UNITS

  • Leaders: Required attributes; Skills of a leader; John Adair leadership model; Leadership styles; Herzberg Motivation Factors; McGregor’s X and Y Theory
  • Objectives: SMART; Sense of purpose; Effective team characteristics; Career progression
  • Leadership Theory: Great Man Theory; Trait Theories; Behaviourist Theories; Situational Leadership; Contingency Theory; Transactional Theory; Transformational Theory
  • Leaders mistakes/challenges: Jumping In; Frame Blindness; Lack of frame control; Overconfidence; Short sightedness; Group failure; Fooling yourself; Not keeping track; Failure to check decision process; Conflict with the team; Overcoming challenges
  • Communication: Corporate strategic plan; Departmental objectives; Team goals/results to be achieved; Motivational Skills
  • Team Development: Belbins Team role theory; Hierarchy of needs; Action centred leadership model; MBTI; Stages of team development; Effective Leadership; Training and Development; Resources; Organisational support; Reward for team success
  • Effective characteristics: Sense of purpose; Competency; Cooperative spirit; Playing by the rules; Accountability
  • Issues encountered: Team dysfunctions; Fear of conflict; Lack of commitment; Avoidance of accountability; Inattention to results; Barriers to team effectiveness
  • Team building: Communication; Eliminating stereotypes; Interdependence; Trust
  • Team evaluation: Observation; Report back; Feedback; KPI’s
  • Customers: Internal customers, External customers, Customer Service cycle, Customer needs and Expectations, Moments of truth model
  • Standards: Customer Service Excellence, Measuring quality customer service, Customer feedback
  • Improvements: Using feedback to improve
  • Policies and procedures: Handling Customer Complaints, Service failure, Product failure, Handling Complaints
  • Barriers to dealing with customer complaints: Taking customers for granted, Ignoring customers, Saying it is not my fault, Failing customer expectations, Failing to respond
  • Importance of up-to-date information for sales planning
  • Benefits and risks of information sources
  • Limitations of sales related information
  • Sources of information
  • Collation of information
  • Analytical protocol
  • Provision of sales related information for target audiences
  • The Meaning and Importance of Human Resource Management (HRM): What is Human Resource Management (HRM); The importance of HRM to Organisations; The role and objectives of HRM; HRM’s role in dealing with: Complaints, Discipline, Grievances
  • The Meaning and the Role of Human Resource Planning (HRP) in Organisations:What is Human Resource Planning (HRP); The role and objectives of HRP; The process of HRP in business; The different types of HR plans
  • The Meaning of Human Resource Development (HRD): What is meant by Human Resource Development (HRD); The role of Continuing Professional Development (CPD); Human Resource Development (HRD) models; Established learning theories
  • The Recruitment and Selection Process: The process of recruitment and selection; The types of formal contractual arrangements between employers and employees; Equality and diversity within the recruitment and selection process;
  • Learning and Development preparation
  • Positive environment
  • Communication techniques
  • Engagement of learners
  • Monitoring
  • Strategic, relationship, tactical development
  • Team facilitation
  • Leadership
  • Loyalty
  • Sustainability
  • Long term business relationship
  • Resource Management
  • Strategic direction
  • Team development
  • The role of Costing systems in organisations: Internal reporting; Costing system relationships within an organisation; Responsibility Centres; Cost Centres; Profit Centres; Investment Centres; Cost Classifications; Marginal and Absorption Costing
  • Recording and Analysing Cost Information: Recording of Cost information for material, labour and expenses; Calculate cost information for material, labour and expenses; What is Inventory; The value of inventory; Cost Behaviour; Standard Tables
  • Apportion Costs: Overhead Costs in relation to Production and service cost centres; Overhead absorption rates; Over and Under absorption
  • Warehouse Departments: Receipts, Replenishment or put away, Stores, Picking, Packing, Housekeeping, Despatch
  • Bridge Between Supply and Demand: Staging Areas, Cross-docking, Keeping Goods Safe and Secure, Gathering, Temporary Storage
  • Warehouse Management Systems (WMS): (ERP) systems, Radio Frequency Identification, Human Memory Systems
  • Types of Warehouses: Ambient warehouses, Climate-controlled warehouse, Automated warehouse, Private warehouse, Public warehouse, Distribution centre, Bonded warehouse
  • Warehouse Location Factors: Proximity to customers and suppliers, Building, Floors, Structure, Doors, Receipt and Dispatch Docks, Offices, Lighting, Heating, Extensions, Materials Handling, Mezzanine Floors
  • Role of Transport: Categories of Goods, Perishable Goods, Dangerous/Hazardous Goods, Bulk Liquids/Powders, Livestock
  • Transport: Transport modes, Infrastructure, Vehicles, Operations, Modal Transport, Intermodal Transport, Multimodal Transport
  • Principles of Transport Planning: Linear, Hub, Spoke, Customs, Payment of Charges, Packing and Warehousing, Insurance, Security
  • Legislation & Regulations: UK Central Government Structure, UK Civil Aviation Authority, Overseas Legislation, International Commercial Terms
  • Health & Safety measures: Road Transport, HGV Driver Hours, Air Transport, Transport of Dangerous Goods, UK Health & Safety Legislation
  • Transport Equipment: Conveyors, Cranes, Industrial Trucks, Importance of Standardised Transport Equipment, Multimodal/TEU/ISO Container
  • The Supply Chain: Upstream and Downstream, Purchasing, Manufacturing, Warehousing, Transportation, Demand planning, Supply planning, Suppliers, Retailers, External Supply Chains, Internal Supply Chains
  • Relationships: Vertical Relationships, Horizontal Relationships, Transactional Relationships, Collaborative Relationships, Strategic Relationships, Customer Satisfaction
  • Supply Chain Components: Customer, Planning, Purchasing, The Supplier, Inventory, The Manufacturer / Production
  • Logistics: Forward and Reverse
  • Integrated systems: Direct Product Profitability (DDP), Materials Requirements Planning (MRP), Distribution Requirements Planning (DRP), Just in Time (JIT), Material Requirements Planning, The Master Production Schedule, The Bill of Materials
  • Organisations involved in the purchasing role: Manufacture, Distribution, Transport, Warehousing, Inventory Control, Materials Handling, Procurement
  • Relationships: Internal, External, Remote, Cooperative, Partnership
  • Markets: Demand, Competition, Monopoly, Natural Monopoly, Oligopoly, Monopsony, Trade Protectionism, Porter’s Five Forces
  • External factors: PESTLE Analysis, Local, National, Global, Public Sector, Private Sector, Third Sector, Financial, Reputation, Environmental, Health, Safety, Welfare, Lost opportunities
  • Purchasing: Five Rights, Ethics, End to end cycle, Supplier Relationships: Adversarial, Arm’s Length, Transactional, Closer Tactical, Single Sourced, Outsourcing, Strategic
  • Types of Ports: A fishing port, An inland port, A dry port, Cruise home ports, Cargo ports
  • Port functions: Transport (circulation) function of ports, Commercial function of ports, Industrial function of ports, Distributional function of ports
  • Seaport connection and transhipment: Maritime access, Maritime interface, Infrastructures and equipment, Land access, Port service (full-service), Tool port (service), Land lord
  • Maritime network considerations: Frequency of service, Fleet and vessel size, Number of port calls, Shipping Conferences, Shipping Alliances, Containerisation
  • Port considerations: Location, Depth, Land availability, Labour costs, Hinterland access, Ownership
  • Organising production: Batch Production, Flexible Manufacturing, Continuous Manufacturing, Intermittent Manufacturing, Custom Manufacturing, Production in relation to the Cost
  • Level of Demand: Demand Management, Data capture, Dealing with day-to-day customer orders, Managing the demand, Order point System, Periodic Review Systems
  • Competitors: Competitive Advantage
  • Sales forecasting: Time Series Analysis, Exponential Smoothing, Linear Trend Line, Executive Judgement, Composite of Sales force Opinion, Expert Opinion, Fixed Order Quantity Systems
  • Production planning: Materials Requirement Planning, Just In Time (JIT), Preventive maintenance, Flexible work force
  • Planning using Buffer Stocks: Inventory as ‘waste’, Advanced Planning and Scheduling APS, Rough Cut Capacity Planning RCCP, Sales and Operational Planning (S&OP), Shop Floor Scheduling, Kanban
  • Logistics services: Military Logistics, Procurement Logistics, Distribution Logistics, Aftersales Logistics, Disposal Logistics, Reverse Logistics, Green Logistics, Global Logistics, RAM Logistics, Asset Control, POS Material Logistics, Emergency Logistics
  • Aim of logistics: Inbound Logistics, Operations, Outbound Logistics, Marketing & Sales, Service, Comprehensive Organising, Human Resource Management, Strategic Alliance, Financial Performance, Target Optimisation of Service Levels, Manage the details, Leverage logistics volumes, Measure and react to performance, Storage, Warehousing and Materials, Unit Load, Packaging & Handling Systems, Inventory, Forecasting
  • Transport: Rail, Sea, Road, Air
  • Policies and influence: The Health and Safety at Work Act 1974, isk Assessments – The 5 Steps, Equal Opportunities Act 2010, Confidentiality Agreements, Data Protection Act 1988, Environmental Policy, Workplace Security, Insurance, Pestel
  • Inventory: Raw Materials, Work-in-Progress, Maintenance, Repair and Operational, Anticipation inventory, Investment inventory, Manufacturing Organisations, Service Industries, Military
  • Purpose of Inventory: Variation in Production Demand, Unexpected Customer Demand, Seasonal Demand, Price Discounts, Avoiding Price Increase
  • Inventory Control Process: Goods Receipt, Put-away, Audit Trails, Inventory Accuracy, Training, Monitoring for Compliance, Accuracy Tracking, Lead Time , Inventory Identification and Tracking, Inventory Location and Storage, Inventory Numbering, Safety Inventory
  • Alternatives to holding Inventory: Just-in-Time, Material Requirements Planning, Master Production Schedule (MPS), Bill of Materials, Inventory status, Distribution Requirements Planning, Vendor Managed Inventory
  • Role of freight: Freight contextualised, Road, Rail, Sea, Air
  • Transport: Intermodal Transport, Combined Transport, Local transport movement, International movement
  • Route Plan: Linear, Hub, Spoke system
  • Environmental: Air pollution, Water pollution, Waste and Recycling
  • External influences: Swot analysis, Pestle analysis, National and international Perspectives
  • Legislative: Customs, Licenses and Permits, Transport documentation, Invoices, Carnet, Certificates of origin, Bill of Lading, Certificate of Insurance, Dock Receipt, Airway Bill, Dangerous goods

Jobs and Progression

With the achievement of each level, you will expand your earning potential and evolve your career. The job titles become more prestigious and the salary grows as your continue your professional development.

With a IoSCM level 3 management and business qualification, you can expect to achieve the following:

  • JUNIOR PRODUCTION MANAGER: £25,000
  • LOGISTICS AND OPERATIONS TEAM LEADER: £21,000
  • FACILITIES MAINTENANCE SUPERVISOR: £20,000
  • WAREHOUSE AND TRANSPORT SUPERVISOR: £19,000
  • PRODUCTION CONTROLLER: £18,000

Speak to us today about our progression routes on 0800 1422 522.

Our expertise

IoSCM’s Tutor Team are an amalgamation of some of the industry’s finest talent. All experts within their field, the team provide preparation for your distance learning experience, assistance with your qualification and support you during each unit. Because we have tutors specialising in every sector of the industry, we have a strong perception of the requirements needed to succeed and progress within every field.

IoSCM Level 3 Management and Business Tutor

Over 25 Years of Experience in Management

  • Level 7 Qualified in Leadership
  • SFEDI Verification Course
  • Level 5 Education and Training Certificate

“I am passionate about using my expertise to help IoSCM students succeed. I don’t just assist with their qualification but use my experience and knowledge to help students implement their new found skills into the workplace and develop as a professional.”

You’ll receive unlimited 1 to 1 support, guidance and feedback from IoSCM’s industry expert tutor team, with communication through a range of methods including Whatsapp, Skype, Facetime, text, email or phone call.

 

OUR CLIENT BASE

Don’t just take our word for it, we’re trusted by thousands of businesses who have employees studying our distance learning courses, in 101 countries across the globe. From entry level personnel to senior managers, we’re securing the future of the management industry by delivering fully accredited UK qualifications.

 

NETWORKING OPPORTUNITIES

Our network of expert expands beyond our tutors. Opportunities to network worldwide is available through the IoSCM Members’ Area, allowing you to build professional relationships, share experience and expertise with other professionals and organisations on a global scale.

Becoming a Member of the Institute of Supply Chain Management provides students and businesses with access to a range of services designed to support professional development and maintain high standards within the industry.

How to apply

It couldn’t be easier to apply for an IoSCM management qualification with the UK’s leading provider of industry qualifications.

Simply contact our Course Advisors today on 0800 1422 522.

PAYMENT METHODS

We tailor every single qualification to the individual, including our payment methods. Finance shouldn’t be an issue that prevents you from furthering your career. We have a range of ways to fund your qualification including interest free credit and monthly instalments. We can assess the best method for you during your consultation call.

OUR GUARANTEE

IoSCM are confident in the standard of our qualifications, the delivery of our curriculum and the support from tutors and mentors combined with your hard work; we know it will lead you to success, first time around. So much so, that we can guarantee that if you are unsuccessful in the passing of your course, we will offer you a second opportunity to achieve your qualification free of charge.

Secure your guarantee by contacting our Course Advisors today on 0800 1422 522 for a free, no obligation quotation. Alternatively, you can leave us an enquiry or drop us an email on info@ioscm.com

“I have been in the Oil & Gas Industry for the last 25 years and have had no formal qualifications so I considered it important to develop my skill set to enhance my career options.

Based in the UAE I have a very busy job in Sales & Marketing with travel in the Middle East, Asia & Africa and with a family, it can be difficult to make time for any studying. The IoSCM course gives me the option to study anytime or location and also the chance to study at my own pace. I am currently working my way through the first part of my course but have found all the info online very informative and all my questions/problems have been answered very promptly.

I would recommend the IoSCM courses to anyone who has a busy lifestyle and wants to have a good industry recognised qualification at the end of the course.”

Scott Macpherson, IoSCM Level 3

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