Level 3 Warehouse Operations Course | Certificates & Diplomas | IoSCM
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Level 3 – Warehousing Operations

  • Unrivalled support from the first phone call.
  • Choose how you study, pass units and gain your accredited qualification.
  • First class course materials designed by industry experts.

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The Level 3 Diploma in Introduction to Warehousing Management is designed for individuals working in the warehousing sector who wish to develop their knowledge and skills further. This course will help you to build a strong foundation to succeed in experienced operative and first-line management roles, while also preparing you for other key responsibilities within the global supply chain.

The aim of warehousing is to store, protect, organise and manage materials or products until they are needed or ordered for delivery. Warehousing is critical for businesses that need to store inventory and maintain a supply chain to ensure consistent delivery of goods to their customers. 

Studying a Diploma in Warehousing with IoSCM will help you expand your knowledge of warehousing and why it is vital to modern supply chain operations while advancing your capabilities in a fast-paced, exciting and evolving industry.

Course Introduction

Completing a warehouse course with the Institute of Supply Chain Management (IoSCM) certifies your knowledge and skills to give you the best opportunity for progression in your career. With our expert support network and unmatched resources, we provide more than just a warehouse qualification – we give you the tools to grow, learn and progress as an industry professional.

Unlike other warehouse training providers, we provide learners with the opportunity to develop their skills through a bespoke distance learning format, with support from industry experts every step of the way. You can custom build your course to suit your current experience level, career ambitions and employer’s objectives.

As well as being able to tailor the course by unit selection, there are also nine different methods to consider when it comes to your assessments, so you can complete your course in a way that suits your individual learning preferences.

The IoSCM Level 3 Diploma in Introduction to Warehouse Management is internationally recognised and was designed and developed by experts in the field. Along with expert guidance, you will receive first-class online study materials which are aligned with National Occupational Standards (NOS).

When you have completed the Level 3 course, we offer qualifications to support your ongoing career development, including:

As well as training individuals, we also work with businesses to train larger groups of employees. To find out more about how we can develop your team’s skills, call us on 0800 1422 522.

When you have completed your course, you will gain an internationally recognised Diploma in Warehousing from the Institute of Supply Chain Management and SFEDI Awards, an Ofqual regulated awarding organisation which is well recognised across the industry.

The IoSCM Level 3 Diploma in Introduction to Warehousing Management is of the same level as an A-Level, NVQ or BTEC Level 3 but studied in your own time, at your own pace and in the comfort of your own home.

IoSCM qualifications are widely recognised and sought after by employers and businesses. The Level 3 course provides valuable knowledge tailored to your career, giving you the best chance of progressing within your warehousing role.

If you would like to find out how this course could benefit your career, call our course advisory team today on 0800 1422 522.

When studying a qualification with IoSCM, you can register for a TOTUM NUS Extra card and receive exclusive discounts from household names designed to keep you ahead of the game in both your personal and professional life.  To view the full range of discounts, please click here.

TOM NUS Extra Card for Student Discounts

Ofqual is the government organisation that regulates qualifications and the organisations that offer them, maintaining standards and therefore confidence in education across England.

When you choose to study with IoSCM, you can rest assured that every qualification is Ofqual regulated, guaranteeing high quality and a worthy investment for individuals and employers alike.

The NOS framework specifies the UK standards of performance that people are expected to achieve in their work, and the knowledge and skills they need to perform effectively. These standards are approved by UK government regulators.

Essentially, meeting the NOS framework means that with the IoSCM Level 3 Warehousing course, you will learn exactly what is required in order to be successful in your job role. This will help you to become a valuable asset within your role, giving you the kinds of skills you couldn’t gain from a more academically-focused course.

Course Information

If you have any further questions about this course, and you can’t find the answer here, please give our course advisory team a call on 0800 1422 522. They will be more than happy to assist you with any queries you may have, as well as helping you find the right course for your needs.

Is This Qualification Suitable for Me?

The IoSCM Level 3 Diploma in Introduction to Warehousing Management is designed for learners who have experience in the warehouse industry and want to expand their knowledge further, up to a first line management level. The course is also the perfect choice for individuals who are seeking to certify their skills.

The core unit, Introduction to Warehousing Operations Management, provides a solid foundation of knowledge in warehouse management, introducing you to a higher level of responsibility within the sector. The optional units allow you to tailor your globally-recognised qualification to match your individual learning objectives. To find out more about the core unit or to view the optional units available at this level, please visit the Units tab.


When studying with IoSCM, you will have access to the online learning platform and learning resource centre. The IoSCM learning platform provides you with all your course content, unit information and the option to interact with other learners studying the same course as you. The learning resource centre includes a huge library of resources for you to utilise which will support you throughout your learning.

All courses are studied through online and supported distance learning, so you can work through your course online at your own pace and utilise the support from the support and education teams as and when required.

When you enrol onto a course you will be assigned a learning support advisor. They will be your dedicated point of contact and will handle all queries while you study. You will also be assigned your own industry expert tutor for every unit you study, who will be on hand to provide you with guidance and feedback throughout your learning journey.

To apply for this course, give our course advisory team a call today on 0800 1422 522 or email info@ioscm.com. They’ll be happy to provide you with a step-by-step guide on the enrolment and payment process. To fund your qualification, you can organise payment in full or utilise one of our interest-free payment plan options. We also accept business-funded payments for employers seeking to fund their employees’ development. Contact us now and we can assess the best payment method for you during a free consultation call.


The Level 3 Diploma in Introduction to Warehousing Management offers a variety of optional units along with a core unit, Introduction to Warehousing Operations Management, so you can tailor your studies to the skills you want to develop.

The Introduction to Warehousing Operations Management core unit provides learners with an understanding of the role of warehousing and the requirements associated with managing a warehouse operation. The unit also covers the methods, activities, equipment, finances, and regulatory legislation applicable to managing a typical warehouse operation.

Indicative content includes:

  • Different warehouse types and departments within a typical warehouse operation
  • The use of manual handling equipment and storage equipment in a warehouse
  • The H&S requirements within a warehouse, including the safe use of equipment
  • Warehouse operation principles including goods-in, goods verification, picking and despatch processes

To achieve the Level 3 Diploma you need to complete a minimum of 40 credits. Every unit has a credit value assigned to it. Your core unit, Introduction to Warehousing Operations Management, provides 12 of the credits you need. This means you can select units from the extensive list below to provide you with the remaining 28 credits required to achieve your qualification.

By choosing units that will benefit your current role and develop your skills to the next level, you will have the best possible foundation for success in your career.

List of Units – Click each unit for further information

12 Unit Credit Values

The unit will investigate the strategies, objectives, and methods for delivering products and services to an organisation and explores:

  • the role of Procurement in the Value Chain
  • the links between Purchasing and Business Strategy
  • different procurement sectors

12 Unit Credit Values

This unit will investigate the key procurement concepts that ensure a business is leveraging its purchasing ability to ensure that goods and services required by the organisation are sourced in a way that generates the most significant value to that organisation and explores:

  • how procurement interacts with external organisations to best understand the needs of the business
  • how procurement supports a business’s objectives
  • national legislation relevant to procurement
  • the components of the purchasing cycle

8 Unit Credit Values

The unit will cover:

  • the role of purchasing and procurement within an organisation
  • the stages of sourcing and procurement
  • Contracts and Service Level Agreements (SLA)

12 Unit Credit Values

This unit will cover the concept of supply chain management and its importance in meeting organisational goals, with effective utilisation of resources and effective management of the three kinds of flows within a supply chain. The unit also explores:

  • risk factors that affect a Supply Chain
  • the concept of Lean Operations
  • the links within a Supply Chain

12 Unit Credit Values

The Introduction to Logistics Management core unit provides learners with an explanation of the various strategies to effectively control and monitor the vital functions of logistics, including further policies and the international and external factors that influence logistics activities. The unit considers the essential requirements for developing, monitoring and controlling logistics protocols to support the efficient and effective delivery of goods and services to customers. Indicative content includes:

  • The key factors influencing logistics such as decisions, processes and capabilities
  • Factors that influence logistics activities
  • How technology supports logistics operations
  • Requirements for the development, monitoring and control of logistics protocols

10 Unit Credit Values

This unit introduces learners to the principles of Shipping and Port Operations and will also explore the following:

  • Berthing and unberthing operations of merchant vessels, cargo stowage space calculation, hazardous cargo, and acceleration forces on ships
  • Marine legislation application, including dangerous goods classification, environmental legislation, and IMO conventions
  • A ship’s equipment, including decking and cargo securing equipment
  • Key terms concerning shipboard geography, nautical and cargo terminology

8 Unit Credit Values

The unit will investigate the role that transport plays in the overall supply chain process, detailing the different modes of transportation and looking towards what new modes of transportation are already being developed. The unit also covers the following:

  • transportation modes in the supply chain
  • planning, legislation, and regulations influence transportation network design
  • types and uses of Transport equipment
  • factors that influence Transportation Operations

10 Unit Credit Values

This unit will explore Production Planning and Control Management within a manufacturing environment and will also cover the following:

  • how Production Planning supports business strategy
  • a range of processes that support Production Planning
  • the relationship between Sales & Operations Planning (S&OP) and Production Planning tools
  • how Quality Techniques align with Production Planning

10 Unit Credit Values

This unit will discover why Marketing plays such a crucial role in business and how marketing is employed throughout the entire lifecycle of products, from concept to development, market introduction, expansion, decline, and withdrawal. Learners will also be introduced to the following:

  • The idea of market segmentation and how consumers are targeted based on gender, age, income level, marital status, and geographic location, to name but a few Understand the methods used to communicate marketing strategies and analyse consumer behaviour.
  • The different techniques for conducting market research and how that data is gathered and analysed – and that analysis then forms the basis for input into the overall marketing strategy

10 Unit Credit Values

This unit will focus on the importance of inventory management, including the different
types of inventory and the financial implication based on inventory policy. The unit will
also cover the following:

  • inventory process management
  • stock control and the techniques used to plan stock levels
  • the economic impact of inventory management
  • a range of modern inventory systems

8 Unit Credit Values

The unit will cover the following:

  • International trade and freight strategies
  • International freight planning
  • Operations processes for international trade and freight
  • Monitoring and implementation of different financial processes

12 Unit Credit Values

The unit will cover:

  • theoretical models associated with teams, team development, and team improvement strategies
  • how to prepare and lead a team-building activity
  • how to identify and address barriers to improve a team’s performance
  • how to support effective communication methods

10 Unit Credit Values

The Introduction to MRP/ERP Systems Management unit will also cover the following:

  • Application of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems within an organisation
  • Inputs to Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems.
  • The impact of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems on an organisation
  • Monitoring and controlling of Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems

12 Unit Credit Values

This unit has been designed for those individuals who want to strengthen their knowledge in manufacturing and production management. The unit will investigate the foundations and principles of Manufacturing and Production Management and covers the following:

  • how manufacturing processes are organised
  • the techniques used to plan production
  • how technology and external factors impact production
  • how businesses monitor the efficiency of production activities
  • how production efficiency contributes to business profitability

10 Unit Credit Values

The unit explores the challenges manufacturing faces due to its environmental impact (resource consumption or the processes that cause damage) and covers the following:

  • Fundamental theories on Global Warming and Ozone Depletion, the relationship between manufacturing processes, and the consequent negative impact on the environment
  • How businesses are working to limit, offset, or mitigate these impacts and how these efforts are being communicated to their internal and external stakeholders
  • The measures introduced to reverse these effects and the government policies designed to ensure that the manufacturing industry prioritises this effort.
  • The tools, including international standards, used by the industry to ensure robust adherence, accountability and sustainable improvement in processes are achieved

10 Unit Credit Values

The Introduction to Lean Management unit and its importance in meeting the primary goals of a organisation is at its core. The unit also covers:

  • the concept of Lean Manufacturing
  • the development and monitoring of Lean Manufacturing
  • factors that influence Lean operations

10 Unit Credit Values

The Introduction to Customer Service Management unit explores:

  • the importance of internal and external customers and exceptional customer service specific customer interactions in terms of ‘Moment of Truth and the significance this plays in customer loyalty
  • the concept of customer satisfaction and the importance of this approach
  • the need to have robust policies and procedures to deal with customer complaints

12 Unit Credit Values

The unit will examine Key Business Management functions and their importance in meeting the goals of an organisation and covers the following:

  • business structures and functions
  • legislation requirements within a business
  • strategic business planning and communication
  • the role of Human Resources in business
  • how marketing is applied in business

8 Unit Credit Values

The Introduction to Basic Finance Costing unit will cover the following:

  • the role of costing systems within an organisation
  • recording and analysis of cost information
  • apportioning costs according to organisation requirements
  • budget variances
  • cost information and how it facilitates decision-making

5 Unit Credit Values

The unit highlights the importance of effective communication and the specific relevance of this within a buyer/supplier relationship. The unit will also explore:

  • how different relationships need to be maintained
  • how various economic factors will define effectiveness, and the metrics used to measure supplier performance
  • the relationship between purchasing and supply

10 Unit Credit Values

Learners will discover the importance of utilising business improvement techniques as a continuous process within an organisation. The unit also explores:

  • Business Improvement Techniques
  • how a business manages improvement activities
  • requirements of project planning
  • the importance of effective stakeholder communication

12 Unit Credit Values

This unit will allow the learner to gain an understanding of the foundations and principles of Leadership. Indicative content will cover:

  • Attributes and skills of a leader
  • Challenges that Team leaders face in their role
  • Leadership styles and how they can be used to achieve success
  • Motivating a team and theories of motivation

GROUP B UNITS – Click each unit for further information

10 Unit Credit Values

  • Inventory: Raw Materials, Work-in-Progress, Maintenance, Repair and Operational, Anticipation inventory, Investment inventory, Manufacturing Organisations, Service Industries, Military
  • Purpose of Inventory: Variation in Production Demand, Unexpected Customer Demand, Seasonal Demand, Price Discounts, Avoiding Price Increase
  • Inventory Control Process: Goods Receipt, Put-away, Audit Trails, Inventory Accuracy, Training, Monitoring for Compliance, Accuracy Tracking, Lead Time , Inventory Identification and Tracking, Inventory Location and Storage, Inventory Numbering, Safety Inventory
  • Alternatives to Holding Inventory: Just-in-Time, Material Requirements Planning, Master Production Schedule (MPS), Bill of Materials, Inventory status, Distribution Requirements Planning, Vendor Managed Inventory
  • Stock: Finished Goods, Stock-outs
  • Customer Service: Competing on Flexibility, Competing on Responsiveness, Fast Delivery, Reliable Delivery, After Sales Service, Supplier Appraisal, Service Level Agreements
  • Alternatives to Holding Stock: Direct Ordering, Drop Shipping
  • Financial: Balance Sheet, Assets, Profit and Loss Account, Inventory Trade-offs, Holding Costs
  • Inventory Systems: Stock Cover, Backward Scheduling, Forward Scheduling, Pareto Based Ordering, Variable Order Quantity or Periodic Review System, Rolling Schedule, Economic Order Quantity, Fixed Order Quantity, Safety Stock , Average Deviation, Vendor Managed Inventory, Kanban, Reserve Stock (or Brown Bag) System, Perpetual Inventory Systems , Inputs, Outputs, Adjustments, Push and Pull Systems

10 Unit Credit Values

  • Role of Transport: Categories of Goods, Perishable Goods, Dangerous/Hazardous Goods, Bulk Liquids/Powders, Livestock
  • Transport: Transport modes, Infrastructure, Vehicles, Operations, Modal Transport, Intermodal Transport, Multimodal Transport
  • Principles of Transport Planning: Linear, Hub, Spoke, Customs, Payment of Charges, Packing and Warehousing, Insurance, Security
  • Legislation & Regulations: UK Central Government Structure, UK Civil Aviation Authority, Overseas Legislation, International Commercial Terms
  • Health & Safety Measures: Road Transport, HGV Driver Hours, Air Transport, Transport of Dangerous Goods, UK Health & Safety Legislation
  • Transport Equipment: Conveyors, Cranes, Industrial Trucks, Importance of Standardised Transport Equipment, Multimodal/TEU/ISO Container
  • Transport Planning: Optimum use of Fleet, Driver Productivity, Route Planning Optimisation, Benefits of Transport Planning
  • External Influences: SLEPT Analysis
  • Demand Types: Direct, Indirect, Consumer Demand, Seasonal Demand, Fashion Demand, Supplier Demand, Product Demand
  • Planning with Regard to Modal Choice: Timing, Damage avoidance, Security, Distance, Degree of control

10 Unit Credit Values

  • Need and Application of Business Improvement: Introduction to Business Improvement, The need for improvement, Business Improvement Techniques, How to apply Business Improvement Techniques, Lean, How to apply Lean in a Business
  • Improvement Activities: Improvement Activities, Terms of Reference, Roles and Responsibilities, Skill and Knowledge Gaps
  • Improvement Activities Resources: Resource Requirements, Timescales, Impact on organisational performance, Performance measures in Improvement activities
  • Communication: Communicating the Improvement activity, Promoting business improvement activity results within the business, Promoting business improvement activity results to stakeholders

10 Unit Credit Values

  • Organisations Involved in the Purchasing Role: Manufacture, Distribution, Transport, Warehousing, Inventory Control, Materials Handling, Procurement
  • Relationships: Internal, External, Remote, Cooperative, Partnership
  • Markets: Demand, Competition, Monopoly, Natural Monopoly, Oligopoly, Monopsony, Trade Protectionism, Porter’s Five Forces
  • External Factors: PESTLE Analysis, Local, National, Global, Public Sector, Private Sector, Third Sector, Financial, Reputation, Environmental, Health, Safety, Welfare, Lost opportunities
  • Purchasing: Five Rights, Ethics, End to end cycle, Supplier Relationships: Adversarial, Arm’s Length, Transactional, Closer Tactical, Single Sourced, Outsourcing, Strategic Alliance, Partnership, Co-destiny
  • Sourcing Suppliers: Planning, Sourcing, Tendering, Contract Award, Contract Management, Receipts & Invoicing, Request for Quote (RFQ)
  • Suppliers Requirements: Capacity, Facilities, Finance
  • Performance: Supplier Scorecards, Weighted Average Supplier Scorecards, Supplier Performance Information, Correcting Poor Performance
  • Law: Common law, Equity, Statute law, European Union laws, Contracts, Sale of Goods Act 1979, International Laws and Global Purchasing, Foreign Corrupt Practices Act 1977, Export Administration Act 1979, Customs Laws, Foreign Laws, International Laws, INCOTERMS, Breach of Contract

10 Unit Credit Values

  • Role of Freight: Freight contextualised, Road, Rail, Sea, Air
  • Transport: Intermodal Transport, Combined Transport, Local transport movement, International movement
  • Route Plan: Linear, Hub, Spoke system
  • Environmental: Air pollution, Water pollution, Waste and Recycling
  • External Influences: Swot analysis, Pestle analysis, National and international Perspectives
  • Legislative: Customs, Licenses and Permits, Transport documentation, Invoices, Carnet, Certificates of origin, Bill of Lading, Certificate of Insurance, Dock Receipt, Airway Bill, Dangerous goods
  • Freight Performance: Key Performance Indicators, SMART, TQM

10 Unit Credit Values

  • Managing Customer Relationships: Customer relationship management; Methods used; Customer service strategy; Customer service levels; Best practice
  • Customer Focused Culture: Customer care; Improving service delivery; Culture change
  • Customer Satisfaction: Return on investment; Assessing customer satisfaction; Customer care charter
  • Managing Customer Complaints: Current practices; Customer loyalty; Complaints policies and procedures

10 Unit Credit Values

  • Team Development: Belbins Team role theory; Hierarchy of needs; Action centred leadership model; MBTI; Stages of team development; Effective Leadership; Training and Development; Resources; Organisational support; Reward for team success
  • Effective Characteristics: Sense of purpose; Competency; Cooperative spirit; Playing by the rules; Accountability
  • Issues Encountered: Team dysfunctions; Fear of conflict; Lack of commitment; Avoidance of accountability; Inattention to results; Barriers to team effectiveness
  • Team Building: Communication; Eliminating stereotypes; Interdependence; Trust
  • Team Evaluation: Observation; Report back; Feedback; KPI’s
  • Communication: Verbal; Practical; Written; Oral; Correct communication choice

10 Unit Credit Values

  • The Meaning and Importance of Human Resource Management (HRM): What is Human Resource Management (HRM); The importance of HRM to Organisations; The role and objectives of HRM; HRM’s role in dealing with: Complaints, Discipline, Grievances
  • The Meaning and the Role of Human Resource Planning (HRP) in Organisations:What is Human Resource Planning (HRP); The role and objectives of HRP; The process of HRP in business; The different types of HR plans
  • The Meaning of Human Resource Development (HRD): What is meant by Human Resource Development (HRD); The role of Continuing Professional Development (CPD); Human Resource Development (HRD) models; Established learning theories
  • The Recruitment and Selection process: The process of recruitment and selection; The types of formal contractual arrangements between employers and employees; Equality and diversity within the recruitment and selection process; The role of HRM in performance and reward: Employee Performance; Managing Employee Performance; Managing employee Appraisals; Strategies for employee rewards

10 Unit Credit Values

  • Road Freight Key Drivers: Time; Cost; Safety; Security
  • Environmental Concerns: Lorry design; Road pricing; Taxation on fuel
  • Regulation Requirements: Documentation; Customs; Payment of charges; Packing and warehousing; Insurance; Security
  • Legislative: Customs regulations; Duty charges; Licenses and permits
  • Transportation Documentation: Carnet; Certificates of origin; Bill of landing; Certificate of insurance; Dock receipt; Airway bill; Dangerous goods
  • Trade Barriers: Incoterms; Pestle Analysis

10 Unit Credit Values

  • Role of Freight: Freight contextualised; Road; Rail; Sea; Air
  • Transport: Intermodal Transport; Combined Transport; Local transport movement; International movement
  • Route Plan: Linear; Hub; Spoke system ; Environmental        Air pollution; Water pollution; Waste and Recycling
  • External Influences: Swot analysis; Pestle analysis; National and international Perspectives
  • Legislative: Customs; Licenses and Permits; Transport documentation; Invoices; Carnet; Certificates of origin; Bill of Lading; Certificate of Insurance; Dock Receipt; Airway Bill; Dangerous goods
  • Freight Performance: Key Performance Indicators; SMART; TQM

10 Unit Credit Values

  • Trade: Types of Products and Market Conditions, Capital Products, Labour Products, Land Products, Local Trade, International Trade, Comparative Advantage, Trade and Tariffs
  • Freight: Modes of Transport, Road, Rail, Waterways, Air Freight, Intermodal, Preferred Method of Transport, Factors effecting Mode Choice
  • Goods Identification: Goods to be Traded, Perishable, Dangerous and Bulk goods
  • Freight Organisations: Hauliers / Trucking Companies, Non-Vessel Owning Common Carriers (NVOCC), 3rd Party Logistics Providers, Supplier Information, ISO Containers
  • Trade Legislation and Regulations: Global Perspective, Customs Authorities, Customs Requirements, Consumer Contracts Regulations, Key Information Delivery, The Consumer Credit Act, Consumer Protection from Unfair Trading Regulations 2008, Consumer Rights Act 2015
  • Trading Documentation: Customs related Documents, Licences, Sales Contract, Letter of Credit, Commercial Invoice, The Certificate of Origin (CofO), The Bill of Lading, Airway Bill, Dangerous Goods, Licenses and Permits
  • Customer Requirements: Customer Service
  • Freight Systems: The National Export System (NES), Customs Freight Simplified Procedures

10 Unit Credit Values

  • Lean Techniques: Just-in-Time; Value Stream Mapping (VSM); Visual Management; Line Balancing; Total Available Cycle Time; Kaizen; PDCA cycle; Total Productive Maintenance (TPM); OEE Calculation; 5S Workplace Organisation; Single Minute Exchange of Dies; Kanban; Poka-Yoke; Total Quality Management (TQM); Root Cause Analysis; 5 Whys
  • Lean Principles: Identify value; Map the value stream; Create flow; Establish pull; Seek perfection
  • Eight Deadly Wastes: Defects; Over-production; Waiting; NVA processing; Transportation; Inventory process; Motion; Employee
  • External Factors: PESTLE analysis; Suppliers; Customers
  • Internal Factors: Health & Safety; Inventory Management
  • Implementation Process: Gaining Satisfied Customers; Financial impact of Lean; Training

10 Unit Credit Values

  • Production Planning: Strategic; Tactical; Operational; Strategic Level Production Planning; Finances; Products; Markets; Constraints; Resources; Stages of production planning; Sales and Operations; Planning; Demand Management Programme; Master Production Schedule; Material Requirements Planning; Rough Cut Capacity Planning
  • Business Plan: SWOT Analysis; Competing on Quality; Competing on Flexibility; Competing on Responsiveness; Order Winners and Order Qualifiers; PESTEL Analysis; The Planning Cycle
  • Manufacturing Capacity: Capacity in the long term; Capacity in the intermediate term; Capacity in the short term; Capacity constraints; Use of Resources
  • Resources: Natural; Human; Capital
  • Improvements: Total Quality Management; Benchmarking; Kanban; Ishikawa
  • Product Planning Control and Flow: Performance vs. Plan; Line Efficiency; Capacity Utilisation; First Time Quality; Customer Service Level; Variance; Distribution Requirements Planning (DRP); Continuous Flow (Mass Production Flow); Batch Production; Quality Control; Job Production; Final Assembly Schedule (FAS)
  • Financial Resources: Raw Materials; Direct Labour; Factory Overhead; Inventory; Activity Based Costing (ABC); The Two-Stage Cost Assignment Procedure
  • Sales and Operations Planning (S&OP): Top-Down Planning; Production Plans in relation to resources; Product Development
  • Shop Floor Control: Gantt Charts; Enterprise Resource Planning
  • Management: Manufacturing Operations Management; Supply Chain Management; Supplier Relationship Management; Customer Relationship Management
  • Process Design Techniques: Make to Stock; Make to Order; Lean methodology; Total Productive Maintenance; 5S; Single Minute Exchange of Dies; Poka-Yoke; Total Available Cycle Time; Unplanned Downtime; Risk Assessment and Contingency Planning

10 Unit Credit Values

  • Components of a MRP System: Sales & Operations Planning; Master Production Schedule; Rough Cut Capacity Planning; Bill of labour approach; Resource profile; Bill of Materials
  • Components of an ERP System: Customer Relationship Management (CRM); Purchasing; Sales; Production Management; Inventory Control; Financial Resource Management; Human Resources Management; Supply Chain Management; Quality; Export; Excise; Asset Management
  • Implementation of MRP & ERP Systems: Pre-Evaluation Screening; Project Planning Phase; Configuration; Training & Testing; Going Live
  • Business implementation: Primary Reports; Secondary Reports; Exploding; Netting; Offsetting
  • Monitor MRP/ERP Systems: Control; Evaluate; Motivate; Improve; Report; Working Capital; Accounts Payable; Accounts Receivable; Inventory Turnover; Net Profit Margin; Gross Profit Margin

10 Unit Credit Values

  • Environmental issues in manufacturing: What is meant by environmental issues in relation to manufacturing; Examples of environmental issues in manufacturing
  • The factors that influence environmental issues in manufacturing: Environmental Regulations and Legislation that impacts on Manufacturing; The policies within an organisation in relation to environmental issues; The advantages of an organisation having environmental policies; Key performance indicators (KPIs) in relation to environmental issues
  • The importance of organisational infrastructure requirements for environmental issues in manufacturing: Infrastructural requirements in dealing with environmental issues within an organisation; The importance of infrastructural requirements; The equipment requirements in order to deal with environmental issues within manufacturing; The importance of equipment requirements

10 Unit Credit Values

  • Internal and External Relationships: Clients and Suppliers; Effective communication between clients and suppliers; Internal and External relationships; Cross-functional teams; Advantages and Disadvantages of cross-functional teams
  • Effective Supplier Relationships: The Purchasing role in obtaining a competitive supplier relationship; Monitoring Supplier Performance; Obtaining Supplier Information; Benefits of maintaining effective supplier relationships; Improving supplier relationships

10 Unit Credit Values

  • Types of Ports: A fishing port, An inland port, A dry port, Cruise home ports, Cargo ports
  • Port functions: Transport (circulation) function of ports, Commercial function of ports, Industrial function of ports, Distributional function of ports
  • Seaport connection and transhipment: Maritime access, Maritime interface, Infrastructures and equipment, Land access, Port service (full-service), Tool port (service), Land lord
  • Maritime network considerations: Frequency of service, Fleet and vessel size, Number of port calls, Shipping Conferences, Shipping Alliances, Containerisation
  • Port considerations: Location, Depth, Land availability, Labour costs, Hinterland access, Ownership
  • External factors: Demand Forecasts, Location, Competition, Coastal Shipping, Resilience

10 Unit Credit Values

  • Legal responsibilities: The Health and Safety at Work Act; Risk Assessment; Legislation; Dangerous Goods; Container/Vehicle Packing Certificate; Road Cargo; The Maritime and Coastguard Agency; Convention concerning International Carriage by Rail; The Road Traffic Act 1991
  • Air Freight: Air Waybill; The International Air Transport Association (IATA); The Air Cargo Tariff and Rules
  • Container Transport: Factors Influencing Movement of Cargo; Environmental Factors; How to Secure Sea Freight safely; How to Correctly Secure Cargo; Wire Rope Lashings
  • Lashing: Straight/Cross Lashing; Loop lashing; Spring lashing; Chain Lashing; Blocking

10 Unit Credit Values

  • The Role of Purchasing: Introduction to Purchasing; What is the Value Chain; The role of Purchasing in the Value Chain; Supply Chain Management; The role of Purchasing and Procurement in Supply Chain Management; The purchasing Process; Elements of the Purchasing function
  • Purchasing and Business Strategy: What is Business Strategy; Strategic Purchasing; The role of Purchasing in relation to Business Strategy; Competitive Advantage; How the purchasing function contributes to competitive advantage; Sourcing Plan; Supplier Performance Monitoring / Supplier Appraisal
  • Purchasing Contexts: Types of Organisational structures and sectors involved in purchasing; Different Market conditions; Perfect and Imperfect competition; Monopolies and Oligopolies

Jobs and Progression

With the achievement of each level, you will expand your earning potential and evolve your career. The job titles become more prestigious and the salary grows as you continue your professional development.

With an IoSCM Level 3 Warehousing qualification, you can expect to move into roles such as:

  • WAREHOUSE SUPERVISOR: £23,000 – £30,500
  • MATERIALS CONTROLLER: £24,000 – £35,000
  • SHIFT SUPERVISOR: £24,500 – £40,000
  • INVENTORY PLANNER: £25,000 – £37,000
  • DISTRIBUTION SUPERVISOR: £26,500 – £33,500
  • SUPPLY CHAIN ANALYST: £27,500 – £47,500

Speak to us today about your career progression by calling 0800 1422 522.

*Salaries are based on national averages and may vary depending on location.

Our expertise

IoSCM Education Team 

We have some of the best tutors in the industry as members of the IoSCM education team. When you have enrolled onto an IoSCM course you’ll receive unlimited one-to-one support, guidance and feedback from your assigned tutor.

Communication can be organised through a phone call, email, text, video call or through the chat system on the online learning platform.

Because we have tutors specialising in every sector of the supply chain industry, we have a strong understanding of the requirements to succeed and progress within every field.

IoSCM Learning Support Team 

In addition to the tutor team, you will be assigned a learning support advisor who will ensure your learning journey goes to plan. They will introduce you to your course, help you navigate the learning platform and have frequent catch ups with you throughout your studies to make sure you’re on track.

Dedicated Business Support

If you’re an employer looking into training courses for employees, you will also have a dedicated business contact who can help you with finding the best training options based on your business requirements. Your business contact will also provide access to your employees’ course progression updates.

Our Client Base

Don’t just take our word for it; we’re trusted by thousands of businesses who have employees studying our distance learning courses, in 101 countries across the globe. From entry-level personnel to senior managers, we’re securing the future of the logistics and transport industry by delivering fully accredited UK qualifications.

Business Enquiry

Are you looking for training for your employees? Contact our Business Development team to discuss how IoSCM can create the perfect training package for you.

Our Business Development team are highly knowledgeable in the Supply Chain industry, with years of experience and proven success in guiding and advising organisations worldwide towards the best suited training for their requirements. Our team work with you, establishing an understanding of the current skills and knowledge of each team member along with the organisations development needs, to recommend a tailored supported training package for you and your team.

Benefits to Business

  • Dedicated, tailored business support
  • Assistance every step of the way
  • Learner Updates created for your business
  • Access to external support and resources in collaboration with IoSCM
  • One to one support for each and every member of your team
  • Group Learning available

Bespoke training available – take advantage of the full flexibility of IoSCM.

Corporate Membership

Created to support companies and organisations of all sizes, IoSCM Corporate Membership will advanced the capabilities of your business. With various grading of Corporate Membership available, you can access the professional resources, benefits and industry expert support suited to your business. Click here to find out more.

Submit your Business Enquiry

“I chose to study an IoSCM Level 5 Diploma to improve my knowledge of the industry and to further my career progression. I undertook much research, as I wanted to find the best course to suit my needs, and I felt the choice of units and the flexibility of study provided by the IoSCM was the best option for me.

I have had a very good experience of studying with the Institute of Supply Chain Management; I found the course material to be very helpful and the student support team were fantastic in providing me with guidance and advice to ensure I progressed through my studies with ease.

I would definitely recommend the IoSCM and their courses to others. The optional units have helped me to develop new skills and knowledge that are specific to my job role and will help me to progress my career in future.”

Magloire Muyembe, IoSCM Level 5 Diploma in Managing the Supply Chain

Do you want more information?    Download Our Course Brochure