Level 5 – Management

  • Unrivaled support from the first phone call.
  • Choose how you study, pass units and gain your accredited qualification.
  • Course materials designed by industry experts.

The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 5 qualification means whether you have previously studied a lower level qualification or have experience working as a senior manager, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

*Through completion of the IoSCM Level 5 – Management you will receive certification from IoSCM and also a regulated qualification, Level 5 in Supply Chain and Operations, via our partnership with SFEDI Awards as the Ofqual regulated Awarding Organisation.

Course Delivery

By enrolling with IoSCM, you’ll gain access to a customised learning platform in which you can take mock tests, utilise a huge library of resources and interact with other students across the globe. As well as unlimited first-class materials, there is self-assessments available online show the results immediately to give you direction on what you’re doing well and what you might need to take another look at.

You can take and retake the practise self-tests as many times as you like. By doing this, we’re increasing your confidence in your ability to succeed and therefore, also ensuring you pass the first time.

Because IoSCM qualifications can be studied entirely online, you can study in your own time and in the comfort of your own home. You can revisit materials and resources as often as required, simply log in to your personal learning platform.

We do, however, offer free monthly face to face or online workshops for you to attend if necessary. We understand that every individual is different, so we encourage you to learn at your own pace and in a way that suits you.

Course Requirements

  • For the Award complete 1 elective unit
  • For the Certificate complete 1 elective and any 2 other units
  • For the Diploma complete 1 elective unit and any other 3 units
  • For the Advanced Diploma, complete 1 elective unit and 6 optional units

Core Units

  • Operations management: Inputs and outputs, Volume, variety, variation and visibility, Managing operations and operations functions, Performance objectives, Planning and control, Macroeconomic factors, Implementation of business strategy, Judging performance against competitors, The operation’s contribution
  • Operations processing: Operations management four generic processes, Process mapping, Materials requirement planning (MRP), Supply and demand, Supply network, Outsourcing, Process technologies
  • Relationship between operations management and strategic planning: Strategic decisions, The balanced scorecard, Operations strategy, Quality, Speed, Dependability, Flexibility & Cost, Performance measurement systems
  • Operations improvement techniques: Cost leadership strategy, Focus strategy, Value chain, Performance measurements, Performance standards, Benchmarking, Lean manufacturing, Agile manufacturing, Total quality management, PESTLE analysis, Business excellence models
  • Organisational challenges: Globalisation, Social responsibility, Environmental responsibility, Technology
  • Strategic development: Terminology; Levels of strategy; Strategic planning techniques; Planning models; Assessment of current business position; Value chain analysis; Product life cycle; Strategy evaluation and selection; Business process modelling
  • Business relationships: Porters Five Forces; Co-ordination, co-operation and collaboration; Stakeholder expectations; Support processes for clients; Collaborative business relationships; Competitive business relationships
  • Human resource management: The role of HR professionals; The role of line managers; Working patterns; Part time, flexitime, annual hours; Legislation; Resolving employee problems
  • Management of finance: Cash flow forecast; Trading and profit and loss account; Balance sheet; Financial ratios; Budgets; Management accounting
  • Government legislation: Contract law; Breach of contract; Free trade vs protectionism; Common market; Political union; Sale of Goods Act 1979; Traders protection and buyers redress; Consumer Credit Act
  • Marketing strategies: The marketing mix; Marketing decision making; Customer’s wants and needs; Developing new products; Globalisation

Optional Units

OPTIONAL UNITS A

  • Management Information System (MIS): Principles of management; Interpersonal, informational & decisional roles; Information management; Management information systems; Types of information; Functions of management information systems; Quality of information; Decision making
  • Role of a Management Information System: Application of management information systems; Systems development; Advantages of MIS; Risk; Disadvantages of MIS; Competitive advantage
  • MIS and business strategy: Business strategy; Monitoring business strategy
  • MIS and organisation change: Types of information; Types of reports; Change management; Operational excellence
  • MIS and business performance: Enterprise Resource Planning (ERP); Marketing information systems; Manufacturing information systems; Financial information systems; Human resources information systems; Decision support systems; Information technology
  • Leadership and management: Differences between leadership & management; Personal and professional skills required; Leadership/management theories; Skills development
  • Decision making: Gathering information; Management information systems; “What if” simulations
  • Managing and implementing change: Types of change; Methods to implement change; Planning
  • Risk management processes: Principles of risk management; Planning; Ways to reduce risk; Documentation
  • Project management: Approaches to project management; Processes; Risk management
  • The meaning and importance of Human Resource Management (HRM): What is Human Resource Management (HRM); The importance of HRM to Organisations; The role and objectives of HRM; HRM’s role in dealing with: Complaints, Discipline, Grievances
  • The meaning and the role of Human Resource Planning (HRP) in organisations       : What is Human Resource Planning (HRP); The role and objectives of HRP; The process of HRP in business; The different types of HR plans
  • The meaning of Human Resource Development (HRD): What is meant by Human Resource Development (HRD); The role of Continuing Professional Development (CPD); Human Resource Development (HRD) models; Established learning theories
  • The recruitment and selection process: The process of recruitment and selection; The types of formal contractual arrangements between employers and employees; Equality and diversity within the recruitment and selection process; The role of HRM in performance and reward: Employee Performance; Managing Employee Performance; Managing employee Appraisals; Strategies for employee rewards
  • Costing Information: Costing information from various sources; Purpose and Structure of financial reporting systems; External environment related costs; Income and Expenditure within different business departments; Cost, Profit and Investment Centres; Material, Labour and Expenses; Fixed, Variable, Semi-variable and Stepped costs; Income and Expenditure Reconciliation; Inter-departmental Transactions
  • Standard Costing and Performance: Standard Costing Inputs and Outputs; Standard, Marginal and Absorption costing; Calculating Variances; Comparing Costs
  • Techniques used to measure performance and manage costs: How to monitor financial performance; Key Business Indicators; Calculate performance indicators; Cost Management Techniques; Capital Investment projects
  • Estimation techniques: Analyse and Compare trends; Interpret results; Financial Reports; Exception Reports; Performance Reports

OPTIONAL UNITS B

  • Warehouse policies: Benefits of warehousing, Types of warehouses, Warehouse policies and procedures, Warehouse exit strategy – in house, Warehouse exit strategy – outsourcing
  • Requirements: Warehouse activity, Storage system design, Warehouse layout, Product layout, Material flows, Resource planning, Material handling, Warehouse personnel
  • Inventory strategy: Integrated supply chain, Supply chain management, Supply chain measurement, Performance evaluation, Quality management, Supply chain performance measures, Supply chain strategy, Product life cycle, Service levels, Transportation, Inventory and planning control
  • Legislation: Health and safety legislation, Prevention, Risk assessment, Manual Handling Regulations, Licencing and permits, Training, Insurance
  • Technology advances: Warehouse Management System, Materials Requirement Planning, Manufacturing Resource Planning, Information Communications Technology, Automated Storage and Retrieval Systems, Conveyor systems, Barcode technology, Radio Frequency Identification Technology, Electronic Data Interchange (EDI), Electronic Point of Sale (EPOS), Key performance indicators, Inventory reduction
  • Financial systems: Budgeting, Performance measurement, Warehouse costs, Activity based costing (ABC), Payback period, Rate of return, Performance indicators, Balanced scorecard
  • Nature and purpose of transport planning: Demand for goods movement, Demand for travel, Types of transport, Journey planning and modal choices, Access and mobility requirements
  • Land use: Land density, Transport infrastructure, Brown field developments
  • Sustainability: Planning strategy and process, Environmental issues in transport provision, Sustainability, The role of central Government, Four stage transport plan
  • Transport demand: Demand for movement, Demand for travel, Demand drivers, Warehousing, Hazardous goods, Forecasting demand, Future of transport planning
  • Movement of freight: Freight operations, Environmentally sustainable transport, Conventional and emerging issues in transport
  • Effective management and control: Supply chain management, Supply chain risks and strengths, Strategic factors, Provide competitive advantage, Operations management
  • Physical and information flows: Product and information flows, Supply chain objectives, Supply chain integration and harmonisation
  • Why supply chain may not function correctly:  Barriers and risk, Forecast methods, Supply chain drivers, Strategic fit, Benchmarking
  • Strategic and operational planning: Supply chain planning decisions, Operations strategy, Supply chain improvement models, ISO 9000, Agility, The seven wastes
  • Impact of technology: Technological advances in supply chain, Data processing systems, Improvements towards agility, Information systems infrastructure, Communication
  • Quality management systems: Definition of quality, Quality management techniques
  • Advantages of quality management systems: Total quality management, Organisation wide processes, Achieving customer satisfaction
  • Tools and techniques: Quality control, Flowcharts and diagrams, Available resources, Standardisation, Troubleshooting, Failure modes, Effects analysis, Six Sigma
  • Improve organisational performance: Continuous improvement, Steps to quality improvement, Standardisation, Total quality management, Suggestion schemes, Communication and barriers to communication
  • Key roles of management: Purchasing management, Purchasing cycle, Market analysis, Porters Five Forces, Stakeholder analysis
  • Impact of legislation: Breach of contract, Consumer law
  • Working relationships with suppliers: Supplier risk management, Supplier appraisal, Risks and barriers in supplier relationships, Supplier Relationship Spectrum
  • Effective negotiating skills: Tools and techniques for effective negotiating, Supplier management
  • Production planning: Sales and operations planning; Demand management programme; Master production schedule; Materials requirement planning; Production control; Settlement; Materials management; Profitability and productivity; Production in the supply chain; Customer service
  • Production planning, sales planning and forecasting: Budgeting methods; Predicting demand; Demand management
  • Master Scheduling terminology: Master production schedule; Capacity planning; Materials requirement planning; Rough cut capacity planning; Production control
  • Development of manufacturing and control systems: Planning principles; Production planning systems
  • Improve planning performance: Benchmarking; Quality; Total quality management; Planning performance objectives; Production planning and control; Performance measures; Lean manufacturing
  • Shipping and international trade: Ships and the shipping system, Tramp & liner service markets, International trade patterns, International maritime passages
  • Business strategy in shipping: Corporate strategy for shipping, Financial strategy for shipping, Costs, Bargaining power of buyers and suppliers, International shipping law, Regulation and finance, Maritime laws
  • Port operations management: Terminals, Physical flows in a port, Product and information flow, Terminal performance indicators, Productivity, utilisation and service measures
  • Agile ports: Characteristics of an agile port, Lean logistics
  • Port development: Containerisation, concentration, collaboration and competition, Emerging trends
  • Principles and Practices in relation to the Movement of Goods: Definition of the movement of goods, What is Logistics, Modes of Transport used to move goods (Air, Road, Rail, Sea)
  • The characteristics of goods and the impact on their handling: Types and characteristics of Goods, Handling of different types of goods, Safety and Security measures relating to the different types of goods, Unitisation of goods
  • The considerations that influence the flow of goods: Supply and Demand, Variations in Demand for goods, Load planning, Resource planning, Modal planning and Scheduling, The use of Third Party Logistics (3PL)
  • Logistical requirements of a supply chain: What is logistics?, Who is the customer?, The supply chain, The large player, Integration, Networks, Deregulation and privatisation
  • Customer needs: E-logistics, Electronic data interchange (EDI), Scheduling methods & issues, Planning framework, PESTLE analysis, Planning
  • Optimise use of logistics: Inventory management systems, Factors in the use of resources, Measuring and managing logistics performance, The balanced scorecard, The Supply Chain Operations Reference Model, Key performance indicators
  • Modes of transport: Rail, Road, Air, Sea
  • Technology, Information & communication technology, Evolution of technology, Improvements in technology
  • Quality: Outsourcing, Reverse logistics, Green logistics, Total quality management, Quality inspections, Continuous improvement strategy
  • Purpose of inventory management: Inventory, Inventory management, Competitive advantage
  • Fixed period & fixed quantity models: Plan inventory requirements, Forecasting, Qualitative & quantitative techniques, Fixed order or continuous review system, Order quantity models, Economic Ordering Quantity
  • Effect of inventory management on supply chain: A-B-C approach, Economic Ordering Quantity model, Fixed order or continuous review system, Quantity discount model, Continuous inventory systems, Periodic inventory systems, Quantitative and qualitative forecasting
  • Modern inventory systems: Inventory control systems, Contemporary logistics strategies, Performance indicators, Increase operational efficiency, Increase customer service satisfaction
  • Minimising stock level: Inventory allocation, Material requirements planning, Distribution requirements planning, Single period / multi period inventory systems

Job title & Salaries

Purchasing Manager£27,000 – £41,000
Operations Manager£27,000 – £44,000
Business Operations Manager£30,000 – £46,000
New Product Development Manager£40,000 – £50,000
Facilities Manager£26,000 – £39,000
General Operations Manager£19,678 – £64,436
Customer Supply Chain Manager£46,000 – £58,500
Logistics and Stores Manager£40,000 – £45,000
Key Account Manager£35,000 – £45,000
Supply Chain Manager£32,000 – £49,000
Business Operations Manager£30,000 – £46,000

*Salaries are based on national averages and may vary depending on location

Business Improvements

  • By understanding lead times, Inventory levels can be optimised and avoid stock outs
  • By understanding re-order levels, Inventory can be optimised and thereby avoiding stock outs
  • Increase Inventory turnover rates and turn inventory into revenue
  • By measuring Quality, Cost and Delivery, a business will ensure that resources are not wasted. This can lead to increase in quality, redcue costs and higher priced products
  • Reduce inventory holding periods, increase turnover rates and increase profits
  • Understanding how to reduce scrap levels will help minimise waste, increase production, increase quality and thereby, increase profitability
  • Develop your knowledge of Just In Time manufacturing and by implementing it correctly, the business can maintain lowere levels of inventory and eliminate wasteful processes
  • Ensure that your organisation never runs of of inventory, by ensuring that buffer stocks are held

“I chose to study an IoSCM Level 5 Diploma to improve my knowledge of the industry and to further my career progression. I undertook much research, as I wanted to find the best course to suit my needs, and I felt the choice of units and the flexibility of study provided by the IoSCM was the best option for me.

I have had a very good experience of studying with the Institute of Supply Chain Management; I found the course material to be very helpful and the student support team were fantastic in providing me with guidance and advice to ensure I progressed through my studies with ease.

I would definitely recommend the IoSCM and their courses to others. The optional units have helped me to develop new skills and knowledge that are specific to my job role and will help me to progress me career in future.”

Magloire Muyembe

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