Level 2 Logistics & Transport Courses | Certificates & Diplomas | IoSCM
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Level 2 – Logistics and Transport Operations

  • Unrivalled support from the first phone call.
  • Choose how you study, pass units and gain your accredited qualification.
  • First class course materials designed by industry experts.

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The Level 2 Diploma in Introduction to Logistics and Transport is tailored to learners with limited experience in the logistics and transport sector who are keen to develop a solid understanding for their careers. This course will help you build a strong foundation of key skills to succeed in entry level logistics roles while building up knowledge of other areas and responsibilities within the global supply chain.

The aim of logistics is to deliver the right product to the right customer in the right condition, at the right time and place, and at the right cost.

If managed correctly, logistics ensures that supply and product inventory are not needlessly accumulated or wasted, thus adding value to a business.

Studying a Diploma in Logistics and Transport with IoSCM will help you expand your knowledge of logistics and why it is vital to modern business operations while advancing your capabilities in a fast-paced, exciting and evolving industry.

Course Introduction

Completing a Logistics and Transport course with the Institute of Supply Chain Management (IoSCM) certifies your knowledge and skills to give you the best opportunity for progression in your career. With our expert support network and unmatched resources, we provide more than just a logistics qualification – we give you the tools to grow, learn and progress as an industry professional.

Unlike other logistics training providers, we provide learners with the opportunity to develop their skills through a bespoke distance learning format, with support from industry experts every step of the way. You can custom build your course to suit your current experience level, career ambitions and employer’s objectives.

The IoSCM Level 2 Diploma in Introduction in Logistics and Transport is internationally recognised and was designed and developed by experts in the field. Along with expert guidance, you will receive first class online study materials that are aligned with National Occupational Standards (NOS).

When you have completed the Level 2 course, we offer qualifications to support your ongoing career development, including:

As well as training individuals, we also work with businesses to train larger groups of employees. To find out more about how we can develop your team’s skills, call us on 0800 1422 522.

What Will I Receive?

When you have completed your course, you will gain an internationally recognised Diploma in Logistics and Transport from the Institute of Supply Chain Management and SFEDI Awards, an Ofqual regulated awarding organisation which is well recognised across the industry.

What Is This Qualification Equivalent To?

The IoSCM Level 2 Diploma in Introduction to Logistics and Transport is of the same level as GCSEs graded 9-4 (A*-C) and BTEC Level 2 but studied in your own time, at your own pace and in the comfort of your own home.

IoSCM qualifications are widely recognised and sought after by employers and businesses. The Level 2 course provides valuable industry knowledge tailored to you and your logistics career, giving you the best chance of progressing in your role.

If you would like to find out how this course could benefit your career, call our course advisory team today on 0800 1422 522.

Exclusive Student Discounts

When studying a qualification with IoSCM, you can register for a TOTUM NUS Extra card and receive exclusive discounts from household names designed to keep you ahead of the game in both your personal and professional life.  To view the full range of discounts, please click here.

TOM NUS Extra Card for Student Discounts

What is Ofqual?

Ofqual is the government organisation that regulates qualifications and the organisations that offer them, maintaining standards and therefore confidence in education across England.

When you choose to study with IoSCM, you can rest assured that every qualification is Ofqual regulated, guaranteeing high quality and a worthy investment for individuals and employers alike.

What are National Occupational Standards?

The NOS framework specifies the UK standards of performance that people are expected to achieve in their work, and the knowledge and skills they need to perform effectively. These standards are approved by UK government regulators.

Essentially, meeting the NOS framework means that with the IoSCM Level 2 Logistics and Transport course, you will learn exactly what is required in order to be successful in your job role. This will help you to become a valuable asset within your role, giving you the kinds of skills you couldn’t gain from a more academically-focused course.

Course Information

If you have any further questions about this course, and you can’t find the answer here, please give our course advisory team a call on 0800 1422 522. They will be more than happy to assist you with any queries you may have, as well as helping you find the right course for your needs.

Is this qualification suitable for me?

The IoSCM Level 2 Diploma in Introduction to Logistics and Transport is designed for learners who have limited experience in the logistics and transport industry and want to expand their knowledge of the sector. The course is also the perfect choice for individuals who are seeking to certify their skills.

The core unit, Introduction to Logistics Operations, provides you with a great foundation level understanding of the industry, while the optional units enable you to tailor your globally recognised qualification to match your individual learning objectives. To find out more about the core unit or view the optional units available at this level, please visit the Units tab.

STEP UP TO THE NEXT COURSE LEVEL – FIND OUT MORE

How will I study?

When studying with IoSCM, you will have access to the online learning platform and learning resource centre. The IoSCM learning platform provides you with all your course content, unit information and the option to interact with other learners studying the same course as you. The learning resource centre includes a huge library of resources for you to utilise which will support you throughout your learning.

All courses are studied through online and supported distance learning, so you can work through your course online at your own pace and utilise the support from the support and education teams as and when required.

Is there support available?

When you enrol onto a course you will be assigned a learning support advisor. They will be your dedicated point of contact and will handle all queries while you study. You will also be assigned your own industry expert tutor for every unit you study, who will be on hand to provide you with guidance and feedback throughout your learning journey.

How to apply?

To apply for this course, give our course advisory team a call today on 0800 1422 522 or email info@ioscm.com. They’ll be happy to provide you with a step-by-step guide on the enrolment and payment process. To fund your qualification, you can organise payment in full or utilise one of our interest-free payment plan options. We also accept business-funded payments for employers seeking to fund their employees’ development. Contact us now and we can assess the best payment method for you during a free consultation call.

Units

The Level 2 Diploma in Introduction to Logistics and Transport course offers a variety of optional units along with a core unit Introduction to Logistics Operations, so you can tailor your studies to the skills you want to develop.

The Introduction to Logistics Operations core unit will help you understand how logistics supports the movement of goods within the supply chain. You will learn about key logistics activities such as transport, warehousing, and stock control, as well as how businesses use systems and procedures to improve efficiency. You will also explore transport methods, health and safety, and ways to improve logistics operations. On completion of this unit, you will understand:

  • The function of logistics
  • The logistics activities used by organisations
  • How organisational policies and procedures affect logistics operations
  • How to support improvements to the logistics function within a business

To achieve the Level 2 Diploma you need to complete a minimum of 40 credits. Every unit has a credit value assigned to it. Your core unit, Introduction to Logistics Operations, provides 10 of the credits you need. This means you can select units from the extensive list below to provide you with the remaining 30 credits required to achieve your qualification.

By choosing units that will benefit your current role and develop your skills to the next level, you will have the best possible foundation for success in your ongoing logistics career.

List of Units – Click each unit for further information

Introduction to Supply Chain Operations

10 Unit Credit Values

This unit will help you understand how supply chains work and how different organisations, such as suppliers, manufacturers, and retailers, work together to deliver products to customers. You will learn how goods, information, and money move through the supply chain, and how communication helps keep everything running smoothly. You will also explore common risks and how they can affect supply chain performance. On completion of this unit, you will understand:

  • The characteristics and links within a supply chain
  • The roles of other organisations in the supply chain
  • Communication methods used within a supply chain
  • The key functions and interrelations of a typical supply chain

Introduction to Business Fundamentals

8 Unit Credit Values

This unit will help you understand how businesses work and the different roles within an organisation. You will learn about the purpose of different types of businesses, the importance of good communication, and how teams work together to achieve business goals. You will also explore how quality systems help businesses improve performance and maintain standards. On completion of this unit, you will understand:

  • The purpose and functions of a range of businesses
  • The importance of effective communication skills within a business
  • The scale and scope of quality management systems

Introduction to Costs and Resources in Business

5 Unit Credit Values

This unit introduces the key principles of managing costs and resources within a business. You will learn how organisations use resources effectively and safely, understand customer expectations, and apply basic cost accounting methods to monitor spending, improve efficiency, and support informed business decisions. On completion of this unit, you will understand:

  • How to identify and manage key resources safely
  • The importance of cost accounting efficiently in business

Introduction to Procurement Principles

10 Unit Credit Values

This unit will help you understand the basics of procurement and why it is important in business. You will learn about the purchasing process, how organisations choose suppliers, and how they manage costs and risks. You will also explore how supplier relationships are developed and how performance is monitored to support better buying decisions. On completion of this unit, you will understand:

  • The role of the procurement and purchasing function
  • The stages of the purchasing process
  • The concept of supply market information
  • The requirements and processes of monitoring supplier performance
  • The importance of a purchasing contract and its purpose within an organisation

Introduction to Warehousing and Inventory Processes

10 Unit Credit Values

This unit will help you understand how warehouses and inventory systems support the storage of goods in a supply chain. You will learn how goods are received, stored, and managed, and why good inventory control is important for business efficiency and customer service. You will also explore warehouse activities, safety responsibilities, and the equipment used in daily operations. On completion of this unit, you will understand:

  • The purpose of inventory
  • How goods are received in a warehouse
  • Key warehousing activities and the importance of Manual Handling Equipment
  • The health and safety responsibilities in a warehouse environment
  • The purpose and main functions of a warehouse

Introduction to Customer Service Principles

8 Unit Credit Values

This unit will help you understand the importance of good customer service and how it supports business success. You will learn how to meet the needs of different customers, communicate effectively, and follow organisational policies and procedures. You will also explore how businesses improve customer service to build strong customer relationships and increase customer satisfaction. On completion of this unit, you will understand:

  • The principles of customer service
  • Meeting the needs of a diverse range of customers
  • An organisation’s policies and procedures for developing and maintaining effective relationships with customers
  • How to support customer service improvements within a business

Introduction to the Principles of Team Leadership

8 Unit Credit Values

This unit will help you understand the role of a team leader and how effective leadership supports team success. You will learn how team leaders motivate and support others, communicate clearly, and help teams work towards shared goals. You will also explore the responsibilities of a team leader and how strong teamwork supports business performance. On completion of this unit, you will understand:

  • The role and responsibilities of a team leader
  • The authority and accountability of a team leader
  • How a team leader builds a shared sense of purpose within a team
  • How to communicate effectively within a team

Introduction to Manufacturing, Planning and Control Operations

10 Unit Credit Values

This unit will help you understand how manufacturing and production processes are planned and managed. You will learn about production planning, shop floor operations, and how businesses work with suppliers during manufacturing. You will also explore ways to improve productivity, efficiency, and performance within a manufacturing environment. On completion of this unit, you will understand:

  • The manufacturing process
  • The process of engaging external organisations to participate in the manufacturing process
  • Evaluate effective production planning
  • Manufacturing improvement techniques

Introduction to Ports & Shipping Operations

10 Unit Credit Values

This unit will help you understand how ports and shipping support global trade. You will learn how goods are moved, loaded, and unloaded, and how ports help keep supply chains running smoothly. You will also explore how businesses monitor shipments and the rules and procedures that affect port and shipping operations. On completion of this unit, you will be able to:

  • Understand the function of ports and shipping
  • Evaluate the role of ports and shipping
  • Understand the policies and procedures that affect ports and shipping
  • Support the monitoring of ports and shipping within an organisational context

Introduction to the Principles of Team Development & Performance

9 Unit Credit Values

This unit will help you understand how teams work together to achieve business goals. You will learn about staff training, setting team goals, and supporting team members to improve performance. You will also explore how to communicate effectively, deal with challenges, and monitor team progress to help teams succeed. On completion of this unit, you will be able to:

  • Understand employee induction programmes and ongoing training plans
  • Be able to support organisational aims through team goal setting and effective communication
  • Understand how to promote team opportunities and alleviate challenges
  • Know how to monitor and evaluate team performance against agreed objectives

Introduction to Supplier Selection and Product Sourcing

8 Unit Credit Values

This unit will help you understand how businesses choose suppliers and buy the products and materials they need. You will learn how to plan supplies, manage stock, and compare supplier options to support business needs. You will also explore the importance of contracts, stock control, and working effectively with suppliers. On completion of this unit, you will be able to:

  • Prepare a schedule of the supplies needed for your business
  • Understand how to purchase supplies for a business
  • Contribute to the effective stock control of a business’s supplies

Introduction to International Trade and Freight Operations

9 Unit Credit Values

This unit will help you understand how goods are moved between countries using different types of transport. You will learn about international trade, freight operations, customs processes, and the documents needed to move goods safely and legally. You will also explore the risks, costs, and planning involved in global trade. On completion of the unit, you will be able to:

  • Understand trade and freight
  • Understand the national and international legislation and regulations relevant to the transportation of goods
  • Be able to identify risks that can occur in international trade
  • Be able to support effective planning for international trade

Introduction to the Principles of Supplier Relationships

7 Unit Credit Values

This unit introduces the principles of supplier relationships and their importance within business operations. You will learn about different buyer and supplier relationships, how effective collaboration can improve supply chain performance, and the role of policies, procedures, and performance monitoring in maintaining agreed standards and service levels. On completion of this unit, you will understand:

  • The role of supplier relationships
  • The importance of effective supplier relationships
  • How policies and procedures affect supplier relationships
  • Effective monitoring of supplier relationships

Introduction to the Purpose and Value of Internal Quality Assurance

5 Unit Credit Values

This unit introduces the principles of internal quality assurance and how organisations maintain the supply of quality goods and services. You will learn about quality control activities, expediting, supply risks, and the importance of feedback in improving performance, alongside the key factors to consider when disposing of goods. On completion of this unit, you will understand:

  • How to ensure the supply of quality goods
  • The purpose of expediting
  • The supply risks and the value of feedback to improve future performance
  • The factors to consider when disposing of goods

Introduction to the Movement of Goods Operations

9 Unit Credit Values

This unit will help you understand how goods are moved safely and efficiently through the supply chain. You will learn how different products are handled, stored, and transported, as well as the importance of route planning and scheduling. You will also explore different transport methods and the rules and procedures used when moving goods. On completion of this unit, you will understand:

  • How characteristics of goods impact their handling process
  • The concept of route planning and scheduling for the movement of goods
  • The characteristics of different modes of transportation
  • Legal policies and procedures for the movement of goods

Introduction to the Principles of Health & Safety in a Warehouse Environment

10 Unit Credit Values

This unit will help you understand how to work safely in a warehouse and follow health and safety rules. You will learn about key laws, how to spot hazards, and how to reduce risks to keep yourself and others safe. You will also explore how to use safety equipment and what to do if an incident happens at work. On completion of this unit, you will understand:

  • The role of legislation within a warehousing and storage environment
  • The legal requirements for the storage and distribution of specific goods and materials
  • Workplace health, safety, and security risks
  • How to respond effectively to incidents in the workplace
  • The role of personal protective equipment within a warehousing and storage facility

Introduction to Technologies used within Manufacturing Operations

6 Unit Credit Values

This unit introduces the role of information technology (IT) within manufacturing and the wider supply chain. You will learn how IT supports process planning, scheduling, communication, and real-time operations, alongside the importance of data management, effective communication, and the policies and procedures that influence IT use in manufacturing environments. On completion of this unit, you will understand:

  • The function of IT in manufacturing
  • The role of IT in manufacturing
  • The policies and procedures that affect IT in manufacturing

Jobs and Progression

With the achievement of each level, you will expand your earning potential and evolve your career. The job titles become more prestigious and the salary grows as you continue your professional development.

With an IoSCM Level 2 Logistics and Transport qualification, you can expect to move into roles such as:

  • TRANSPORT ADMINISTRATOR : £21,000 – £26,500
  • CUSTOMER SERVICE COORDINATOR: £21,000 – £27,500
  • DRIVER’S MATE: £21,000 – £28,500
  • VEHICLE LOADER: £21,000 – £30,500
  • FORKLIFT DRIVER: £21,000 – £31,500
  • TRANSPORT COORDINATOR: £22,000 – £30,000
  • DELIVERY DRIVER: £22,000 – £40,000
  • LOGISTICS CONTROLLER: £24,000 – £35,000

Speak to us today about your career progression by calling 0800 1422 522.

*Salaries are based on national averages and may vary depending on location.

Our expertise

IoSCM Education Team 

We have some of the best tutors in the industry as members of the IoSCM education team. When you have enrolled onto an IoSCM course you’ll receive unlimited one-to-one support, guidance and feedback from your assigned tutor.

Communication can be organised through a phone call, email, text, video call or through the chat system on the online learning platform.

Because we have tutors specialising in every sector of the supply chain industry, we have a strong understanding of the requirements to succeed and progress within every field.

IoSCM Learning Support Team 

In addition to the tutor team, you will be assigned a learning support advisor who will ensure your learning journey goes to plan. They will introduce you to your course, help you navigate the learning platform and have frequent catch ups with you throughout your studies to make sure you’re on track.

Dedicated Business Support

If you’re an employer looking into training courses for employees, you will also have a dedicated business contact who can help you with finding the best training options based on your business requirements. Your business contact will also provide access to your employees’ course progression updates.

Our Client Base

Don’t just take our word for it; we’re trusted by thousands of businesses who have employees studying our distance learning courses, in 101 countries across the globe. From entry-level personnel to senior managers, we’re securing the future of the logistics and transport industry by delivering fully accredited UK qualifications.

Business Enquiry

Are you looking for training for your employees? Contact our Business Development team to discuss how IoSCM can create the perfect training package for you.

Our Business Development team are highly knowledgeable in the Supply Chain industry, with years of experience and proven success in guiding and advising organisations worldwide towards the best suited training for their requirements. Our team work with you, establishing an understanding of the current skills and knowledge of each team member along with the organisations development needs, to recommend a tailored supported training package for you and your team.

Benefits to Business

  • Dedicated, tailored business support
  • Assistance every step of the way
  • Learner Updates created for your business
  • Access to external support and resources in collaboration with IoSCM
  • One to one support for each and every member of your team
  • Group Learning available

Bespoke training available – take advantage of the full flexibility of IoSCM.

Corporate Membership

Created to support companies and organisations of all sizes, IoSCM Corporate Membership will advanced the capabilities of your business. With various grading of Corporate Membership available, you can access the professional resources, benefits and industry expert support suited to your business. Click here to find out more.

Submit your Business Enquiry

“I chose level 2 Diploma to increase my knowledge in this field and to progress my career. I felt the course best suited my needs; the flexibility allowed me to tailor the course to exactly the areas I’m interested in and I can fit it around my full-time job.

I find the course material very relevant and applicable to the real business world which is important. The assignments guide you into summarising the research in your own words. Feedback on assignments is quick and the course overview helps you keep track of your progress.

Based on my experience I would definitely recommend the course to others; my knowledge and skills are expanding as my course progresses. I am already able to apply a lot of what I’ve learnt to my role as Stock Controller at Choice Shops. The optional units have allowed me to select the areas with Supply Chain Management in which I see my career developing.”

Penny Sayce, Stock Controller

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