Why Reverse Logistics Is Becoming Essential for Modern Retailers
29 Jan 2026
Reverse logistics refers to the process of returning products from customers to retailers. Of course, it includes handling returns, repairs, recycling, and reselling. As e-commerce grows, so do customer expectations for seamless returns. Besides, retailers face rising costs when returns are managed inefficiently. Similarly, poor returns processes can damage brand reputation and reduce customer loyalty. For these reasons, reverse logistics is becoming essential for modern retailers seeking efficiency and trust.
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