Level 6 Purchasing - Quality Management - Institute of Supply Chain Management
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Level 6 Purchasing – Quality Management

10 Unit Credit Values

  • Characteristics of Quality: How to map a typical organisation process against functionality, appearance, reliability, durability recovery and contrast
  • Quality Management Systems: Implementation, How customer requirements are transformed into customer satisfaction by the following elements of a quality management system; resource management, management responsibility, product realisation and measurement of process improvements
  • Total Quality Management Systems in an Organisation: TQM techniques, Adding Value for Customers, Creating a sustainable future, Developing organisational capability, Harnessing creativity and innovation
  • European Foundation for Quality Management (EFQM) Excellence Model

The above is the unit content for the Quality Management unit found in the Level 6 qualification. To view more units, click here and select the “Units” tab.

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