Level 3 Management and Leadership - Improving Team Performance - Institute of Supply Chain Management
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Level 3 Management and Leadership – Improving Team Performance

10 Unit Credit Values

  • Team Development: Belbins Team role theory; Hierarchy of needs; Action centred leadership model; MBTI; Stages of team development; Effective Leadership; Training and Development; Resources; Organisational support; Reward for team success
  • Effective characteristics: Sense of purpose; Competency; Cooperative spirit; Playing by the rules; Accountability
  • Issues encountered: Team dysfunctions; Fear of conflict; Lack of commitment; Avoidance of accountability; Inattention to results; Barriers to team effectiveness
  • Team building: Communication; Eliminating stereotypes; Interdependence; Trust
  • Team evaluation: Observation; Report back; Feedback; KPI’s

The above is the unit content for the Improving Team Performance unit found in the Level 3 qualification. To view more units, click here and select the “Units” tab.

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