Level 2

IOSCM Level 2 - Management

The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 2 qualification means whether you are new to the industry, or are at an operator level, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

*Through completion of the Introductory Diploma in Purchasing you will receive certification from IoSCM and also a regulated qualification, Level 2 Introductory Diploma in Supply Chain and Operations, via our partnership with SFEDI Awards as the Ofqual regulated Awarding Organisation.

  • Course
    Delivery
  • Course
    Requirements
  • Elective
    Units
  • Optional
    Units
  • Job Title
    & Salaries
  • Business
    Improvements

The Institute of Supply Chain Management’s mission is to offer every professional an invaluable opportunity to progress their career with unique and flexible solutions, designed for the industry, by the industry. 

Approach to Distance Learning

At IoSCM, we offer four main study methods to complete your online supply chain qualification, depending on which approach is the most suitable for the individual. For each learning outcome of your unit, you can decide which route to use in order to pass the criteria. This is IoSCM’s Blended Approach.

Our approach to education allows you to learn in the way you work best, ensuring you feel comfortable throughout your distance learning course. We believe our unrivalled support and unique study routes offers you the best possible chance for success.

  1. Past Experience - with IoSCM, you can use examples of your previous work as evidence that you’ve achieved a specific learning outcome in the past within a past or current job role, submissions are evaluated to correspond with the learning criteria. 

  2. Work Based Learning - you use your current working environment, colleagues and senior management as the foundation of your work. Through observation and and interview, you can then produce a report based on what you’ve learnt. 

  3. Traditional Online Study - our online study materials have been written and produced by our team of industry expert tutors and are entirely online. You can revisit the study guides as often as you need and contain self-assessment tests and feedback.

  4. Research and Reference - we also accept a learner’s own research in order to pass units. You may choose this particularly academic approach to achieve learning outcomes if you’re familiar with writing structured, formal assignments and referencing your work.

Support Package

IoSCM deliver unrivalled support from the very first phone call. Students are vital to our mission and we’re passionate about success. Therefore IoSCM students will receive unlimited access to a dedicated support team assigned to them upon enrolment.

The team will include a Student Support Liaison, who will be your key contact throughout your distance learning journey. Offering guidance, support and advice throughout, your support liaison's main aim is to remain informed of your progress, provide motivation and maintain regular contact with you.

IoSCM’s Tutor Team are an amalgamation of some of the industry’s finest talent. All experts within their field, the team provide preparation for each module, assistance with your assignment and support you during each unit. Our experts contribute enormously to the success of IoSCM’s students, with thanks to their extensive experience and remarkable careers.

For any further enquiries or questions, such as learning to use the IoSCM Gateway platform or queries about enrolment, study materials and your certificate of qualification, IoSCM work endlessly to ensure a smooth an successful supply chain course.

IoSCM’s support package is distinctive and unique, your assigned team can be approached for one to one sessions, or communicate to them via email, on the phone, through Whatsapp, Skype, Facetime and SMS.

Membership

Becoming a Member of the Institute of Supply Chain Management provides students and businesses with access to a range of services designed to support professional development and maintain high standards within the industry. Our network is worldwide, allowing you to build professional relationships, share experience and expertise with other professionals and organisations on a global scale.

Guarantee

IoSCM are honoured to hold a reputation as an influential institution representing the supply chain. Renowned for the quality, expertise and talent behind our qualifications, we’re determined to continue our success. Which is why we strive to preserve our impressive 98% pass rate with an unrivalled support package for every professional.

IoSCM are confident in the standard of our supply chain qualifications, the delivery of our curriculum and the support from tutors and mentors combined with your hard work; we know it will lead you to success, first time around. So much so, that we can guarantee that if you are unsuccessful in the passing of your course, we will offer you a second opportunity to achieve your qualification free of charge

 

 

IoSCM want to be responsible for the standard of skills required in the industry. Ensuring that people are given the opportunities to succeed and businesses are boosted due to our qualifications. If you’d like to know more about our qualifications in supply chain, manufacturing and production, logistics and transport or management, speak to our highly trained Course Advisors today. The IoSCM team is highly-trained to understanding you, your abilities and the best approach for each course depending on your experience, call us now on 0800 1422 522.

Your journey starts with us.

 

  • For the Award complete 1 elective unit
  • For the Certificate complete 1 elective and any 2 other units
  • For the Diploma complete 1 elective unit and any other 3 units

Team Leader

  • The roles and responsibilities of a team leader
  • Authority and accountability levels of a team leader
  • How a team leader builds a shared sense of purpose within a team
  • The importance of effective communication within a team
  • Teams and Groups: Task orientation, Degree of interdependence, Purpose, Degree of formal structure, Familiarity among members
  • Team Development: Forming, Storming, Norming, Performing, Adjourning
  • Team Roles: Areas of Responsibility, Role of a Team Leader, Developing Team Members
  • Leadership Styles: Laissez-Faire, Democratic, Authoritarian, Maslow’s Hierarchy of Needs, Handling Discrimination, Harassment and conflict

Optional Units A

Introduction to Supply Chain

  • Supply Chain: The Supply Chain Route, Customers, Retailers, Wholesalers and distributers, Manufacturer, Components / raw material suppliers, Streams, Upstream Activities, Downstream Activities
  • Successful Supply Chains: Satisfaction for the end user, Flexibility, Alignment, Distribution, Suppliers, Inventory Management, Lead Times, Measures
  • Relationships between the links of a supply chain: External Supply Chain, Internal Supply Chain, Vertical, Horizontal, Transactional, Collaborative , Productive Relationships, Aims of Supply Chain Relationships
  • Roles organisations play: Planning, Purchasing, Inventory, Manufacturing, Delivery, Supply Chain Operations

Introduction to Business

  • Range of Business: Types and Purpose of Business; Trader/Sole Proprietorship; Partnership; Corporation; Not for profit Company
  • Business Functions and Departments: Research and Development; Production; Service Delivery; Business Finance; Human Resource; Sales; Marketing; Public Relations; Information Tech Support; Quality Support; Logistics; Purchasing; Customer Service
  • Communication in Business : Brand management; Customer relations; Consumer behaviour; Advertising; Corporate communication; Community engagement; Reputation management; Interpersonal communication; Employee engagement; Event management; Techniques and Methods of Communication
  • Quality Management Systems: Quality planning; Quality control; Quality assurance; Quality improvement; ISO 14001; SMART
  • The Customer: Customer Satisfaction; Customer Expectations; Benefits of Customer Satisfaction; Consequences of Poor Customer Satisfaction; Long Term Customer Relationships; Personal Effectiveness
  • Organisational Resources: Human Resources; Financial Resources; Materials Resources; Machinery Resources; Intangible Resources; Cost Accounting          Direct Costs; Indirect Costs; Balance Sheets; Profit and Loss Accounts

Optional Units B

Introduction to Warehousing and Inventory

  • Inventory: Raw Materials Work-in-Progress, Finished Goods,Variation in Production Demand, Unexpected Customer Demand, Seasonal Demand, Price Discounts, Avoiding Price Increase, Stock-outs & Safety Stock, Make to Stock
  • Control inventory levels: ABC / Pareto Analysis, Forecasting Demand, Simple Averages, Weighted Average, Moving Average, Re-order Point, Supplier Lead Time, Inventory Cost
  • Types of Costs: Fixed, Variable costs, Segregating Stock, Unitisation of Stock, Stock Rotation, Audit Trails
  • Location Coding: Fixed Location, Random Location, Zoned Location, Inventory Coding
  • Warehouse: Warehouse Site Selection, Customers, Suppliers, Location of Roads, Site Cost, Staff Availability, Warehouse Layout and Utilisation, Straight Through Flow, U-Shaped, Modular-Spine Design, Automated Warehouse, Climate-controlled Warehouse
  • Operations: Goods Receiving, Delivery, Checking, Inspection, Booking-In, Reverse Logistics, Put-away, Picking & Order Assembly, Housekeeping, Stocktaking
  • Environmental Arrangements: Perishable, Non-Perishable, Chilled, Frozen, Dry, Liquid, Hazardous, High value, Environmental Legislation
  • Manual Handling Equipment: Hand Pallet Truck, Powered Pallet Truck, Hand Stacker Trucks, Counterbalance Forklift Trucks, Forklift Truck Maintenance
  • Health and Safety: Risk Assessments, HASAWA, 1974, Employee responsibility, Employer responsibility

Introduction to Purchasing

  • Functions of a purchasing system: Life Cycle Costing, Total Acquisition Cost Model
  • Stages of the life cycle: Planning and design, Acquisition, Storage, Use, Disposal
  • Stages of the purchasing process: Goods or service needs are identified, The goods or services are requested, The goods or services are authorised, A Purchase Order is placed with an appropriate provider, Supplier delivers goods or services, Goods or services are received, Payment is made, Order processing cycle
  • Methods used to gain information: Word of mouth, Advertising and Marketing, Company information, Sampling, SWOT analysis
  • Supplier development: Potential for partnership, Scope for development, Quantifiable outcomes
  • Selection of suppliers: Identify Needs, Investigate the Supply Market, Collect Relevant Information, Assess Options, Make Decision
  • Methods of Communication: Oral Communication, Written Communication, Nonverbal Communication (Body Language), Formal Communication, Informal Communication
  • Terms of a contract: Consequences of Breaching Contracts

Introduction to Movement of Goods

  • Types of Goods: Public Goods, Private Goods, Perishable Goods, Container Cargo, Liquid Bulk, Dry Bulk, Breakbulk, Dangerous Goods, Indirect Goods
  • Safe Handling of Goods: Special Handling, Hazardous Good, Perishable Goods, The European Agreement concerning the International Carriage of Dangerous Goods by Road, The International Regulations concerning the Carriage of Dangerous Goods by Rail, The IMDG Code or the Baltic Sea Memorandum, International Air Transportation Association, Sterile Goods, Movement of Livestock, Security of Goods
  • Movement Methods: Road, Air, Rail, Sea, Intermodal Transport, Intra-modal Transport, Combined Transport
  • Appropriate Modes of Transport: Sources, Identifying the Appropriate Mode, Destinations
  • Transport Planning and Scheduling: Routing, Regular Service, Non-Regular Service, Hub and Spoke Route System, Route Patterns, Linear Route System
  • Regulatory Requirements: Customs Regulations, Licences and Permits, Transport Documents, Invoices, Carnet, Certificates of Origin, Bill of Lading, Certificate of Insurance, Dock Receipt, Airway Bill, Dangerous Goods Declaration
  • Collection, Storage and Distribution Networks: Reverse Logistics (Collections), Warehouse Management System (WMS), Electronic Data Interchange (EDI), Route Optimisation Software, Inventory Control

Introduction to Manufacturing Planning and Control

  • Business core function: Marketing, Product Development, The Manufacturing Process
  • Manufacturing process components: Raw Materials, Work in Progress, Finished Goods
  • Support functions: Quality assurance, Warehousing, Purchasing, Manufacturing Planning, Human Resources
  • Manufacturing requirements: Manpower, Methods, Machines, Materials, Minutes, Converting Input into Output
  • Information Required: Process Time, Routing, Bill of Materials
  • Production Planning: Preparation stage, Processing stage, Assembly stage, Finishing stage, Packaging stage
  • Improvement Technique: PDCA. Six Sigma, Lean, Total Quality Management
  • Engaging external organisations: Purchasing, Subcontracting, Outsourcing, Recognising the Need, Specify the Need, Determine Sourcing Options, Select the Supplier, Prepare the Purchase Order, Issue the Purchase Order, Expedite the Purchase Order, Receive and Inspect the Delivery, Invoice and Pay, Maintain Records
  • Planning and Control Techniques: Master Production Schedule, Bills of Materials, Rough Cut Capacity Planning, Materials Requirement Planning, Capacity Planning Requirements, Manufacturing Resource Planning, Enterprise Resource Planning, Advanced Planning and Scheduling
  • Strategy: Demand chase strategy, Level production strategy, Mixed strategy
  • Manufacturing Improvement Techniques: Lean Manufacturing, Total Productive Maintenance, Six Sigma, Reliable Centered Maintenance

Introduction to Logistics

  • Logistics type: Just In Time (JIT), Military Logistics, Procurement Logistics, Distribution Logistics, After-sales Logistics, Disposal Logistics, Reverse Logistics, Green Logistics, Global Logistics, RAM logistics, Asset Control Logistics, POS Material Logistics, Emergency Logistics, Logistics Activities.
  • Service: Marketing and Sales, Outbound Logistics, Operations, Inbound Logistics, Warehousing, Inventory Management, Transportation, Distribution, Procurement, Handling and Packaging
  • Supply chain in a logistics environment: Inventory, Procurement, Planning and Forecasting, Demand Forecasting, Demand Planning, Demand Management, Management of Returns/Reverse of Supply Chain
  • Types of logistics activities: Airfreight, Road Haulage, Sea Freight, Rail Freight, Storage and Warehousing, Wholesaling
  • Health and Safety: Health and Safety at Work Act 1974, Risk Assessment, First Aid, Reporting of Injuries, Control of Substances Hazardous to Health, Manual Handling, Operations Regulations, Display Screen Equipment, Personal Protective Equipment
  • Communication: Verbal Communication Methods, Face-to-Face Communication, Telephone Communication, Video Conferencing, Non-Verbal Communication, Written Communication, Information Systems

Introduction to International Trade and Freight

  • Trade: Types of Products and Market Conditions, Capital Products, Labour Products, Land Products, Local Trade, International Trade, Comparative Advantage, Trade and Tariffs
  • Freight: Modes of Transport, Road, Rail, Waterways, Air Freight, Intermodal, Preferred Method of Transport, Factors effecting Mode Choice
  • Goods Identification: Goods to be Traded, Perishable, Dangerous and Bulk goods
  • Freight Organisations: Hauliers / Trucking Companies, Non Vessel Owning Common Carriers (NVOCC), 3rd Party Logistics Providers, Supplier Information, ISO Containers
  • Trade Legislation and Regulations: Global Perspective, Customs Authorities, Customs Requirements, Consumer Contracts Regulations, Key Information Delivery, The Consumer Credit Act, Consumer Protection from Unfair Trading Regulations 2008, Consumer Rights Act 2015
  • Trading Documentation: Customs related Documents, Licences, Sales Contract, Letter of Credit, Commercial Invoice, The Certificate of Origin (CofO), The Bill of Lading, Airway Bill, Dangerous Goods, Licenses and Permits
  • Customer Requirements: Customer Service
  • Freight Systems: The National Export System (NES), Customs Freight Simplified Procedures
  • Freight Transport Mode Legislations: Goods to be transported by Road, Vehicle Standards, Weights and Dimensions, Environmental Standards, Vehicle Regulations, Taxation of Vehicles, Cabotage, Goods to be transported by Rail, Legislation and Regulations for Goods to be transported by Sea, International Labour Regulations, Goods to be transported by Air, The CAA Aviation Authority’s Regulatory Role, Airline Permits, Aviation Security, Moving Dangerous Goods by Air
  • Freight Carriage, Insurance and Costs: INCOTERMS, Accord Temporaire Admission (ATA) Carnets, Carnets de Passage en Duane Insurance
  • Health, Safety and Security: Movement of Dangerous Goods
  • Monitoring Goods during Transportation: Radio Frequency Identification (RFID)
  • Potential Risks and Problems: Distance, Transportation and communication, Risk during shipment, Import and export restrictions, Documentation, Payment problems, Competition, Security
Office Assistant£12,030 - £24,750
Junior Purchasing Analyst£14,592 - £25,130
Customer Co-ordinator£17,000 - £20, 000
Customer Service Administrator£12,030 - £24,750
Office Administrator£12,030 - £24,750
Office Assistant£12,030 - £24,750
Team Leader£15,504 - £28,992
Assembly Line Supervisor£20,071 - £46,544
Assembly Line Leader£20,071 - £46,544
  • Understanding of how to effectively manage and lead a team to achieve a common business goal efficiently

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